At a Glance
- Tasks: Be the friendly face of our luxury gastropub, ensuring guests feel welcome and valued.
- Company: Award-winning boutique gastropub in a stunning Cotswolds village.
- Benefits: £30,350 package, paid overtime, and opportunities for career growth.
- Other info: Must have a valid UK driving licence and the right to work in the UK.
- Why this job: Join a passionate team and create unforgettable experiences for guests.
- Qualifications: Experience in luxury hospitality and excellent communication skills required.
The predicted salary is between 25000 - 35000 £ per year.
Our client is an award-winning, food-led gastropub with beautifully designed rooms, set in a picturesque Cotswolds village. Known for its refined yet relaxed approach to hospitality, this is a place where every detail matters and guest experience sits at the heart of everything they do.
They are now looking for a polished and personable Receptionist to become the welcoming face of the business, ensuring every guest journey feels seamless from first enquiry to fond farewell. Due to the rural location, you must be able to drive and have your own transport.
You’ll be wondering what’s in it for you as a Receptionist…
- £30,350 package
- Paid overtime
- 40 hours per week, including weekends
- Working within a close-knit reception team of 3 to 4
- Opportunity to be part of a highly respected luxury hospitality group
- Long-term progression within an established and growing collection
Responsibilities as a Receptionist…
- Acting as the main point of contact for guests, creating an immediate sense of warmth and professionalism
- Managing reservations, enquiries and guest correspondence across phone and email with efficiency and care
- Coordinating smooth check-ins and check-outs, ensuring every arrival and departure feels effortless
- Handling guest requests with confidence and attention to detail, ensuring nothing is overlooked
- Working closely with front of house, housekeeping and the wider guest experience team to maintain consistently high standards
You’ll be a great fit if you…
- Have previous experience within a boutique hotel or luxury hospitality setting
- Communicate clearly and professionally, both written and verbally
- Are highly organised and comfortable managing multiple tasks at once
- Have experience using booking systems such as Opera, ResDiary or similar
- Hold a valid UK driving licence
This is a fantastic opportunity for a Receptionist who genuinely enjoys creating memorable experiences and wants to be part of a business where service is delivered with care, precision and authenticity.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
Receptionist – Luxury Boutique Gastropub with Rooms employer: Goldenkeys
Join an award-winning luxury boutique gastropub nestled in the picturesque Cotswolds, where a refined yet relaxed approach to hospitality is at the core of our ethos. As a Receptionist, you'll be part of a close-knit team dedicated to creating seamless guest experiences, with opportunities for long-term progression within a respected hospitality group. Enjoy a competitive package, paid overtime, and the chance to thrive in a supportive environment that values attention to detail and genuine service.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Luxury Boutique Gastropub with Rooms
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk in for that interview, you want to show that you’re not just another candidate but someone who genuinely cares about their mission and can contribute to their guest experience.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the face of the business. So, role-play with a friend or family member to nail down how you’d handle guest enquiries and requests. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, especially in luxury hospitality. Make sure you look polished and professional when you arrive for your interview. It shows you understand the importance of presentation in this industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note or message. It’s a great way to reiterate your interest in the role and leave a lasting impression. Plus, it shows you’re proactive and keen!
We think you need these skills to ace Receptionist – Luxury Boutique Gastropub with Rooms
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your CV:Make sure your CV is tailored to the role of Receptionist. Highlight your experience in luxury settings and any relevant skills that match the job description. We love seeing how your background fits with our values!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Goldenkeys
✨Know the Venue Inside Out
Before your interview, take some time to research the gastropub. Familiarise yourself with their menu, the style of service they offer, and any recent awards or recognitions. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests. During the interview, demonstrate your communication skills by engaging warmly with the interviewer. Use examples from your past experiences where you created memorable guest interactions to highlight your personable nature.
✨Be Organised and Prepared
Bring along any necessary documents, such as your CV and references, neatly organised. Prepare answers for common interview questions related to managing reservations and handling guest requests. This will show that you are detail-oriented and ready to handle the responsibilities of the role.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or how they maintain high standards in guest experience. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
