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- Tasks: Be the welcoming face of a luxury gastropub, ensuring seamless guest experiences.
- Company: Award-winning boutique gastropub in a picturesque Cotswolds village.
- Benefits: £30,350 package, paid overtime, and opportunities for long-term progression.
- Why this job: Join a close-knit team and create memorable experiences in luxury hospitality.
- Qualifications: Experience in luxury hospitality, strong communication skills, and a valid UK driving licence.
- Other info: Dynamic environment with a focus on care, precision, and authenticity.
The predicted salary is between 25000 - 35000 £ per year.
Our client is an award-winning, food-led gastropub with beautifully designed rooms, set in a picturesque Cotswolds village. Known for its refined yet relaxed approach to hospitality, this is a place where every detail matters and guest experience sits at the heart of everything they do.
They are now looking for a polished and personable Receptionist to become the welcoming face of the business, ensuring every guest journey feels seamless from first enquiry to fond farewell. Due to the rural location, you must be able to drive and have your own transport.
You’ll be wondering what’s in it for you as a Receptionist:
- £30,350 package
- Paid overtime
- 40 hours per week, including weekends
- Working within a close-knit reception team of 3 to 4
- Opportunity to be part of a highly respected luxury hospitality group
- Long-term progression within an established and growing collection
Responsibilities as a Receptionist:
- Acting as the main point of contact for guests, creating an immediate sense of warmth and professionalism
- Managing reservations, enquiries and guest correspondence across phone and email with efficiency and care
- Coordinating smooth check-ins and check-outs, ensuring every arrival and departure feels effortless
- Handling guest requests with confidence and attention to detail, ensuring nothing is overlooked
- Working closely with front of house, housekeeping and the wider guest experience team to maintain consistently high standards
You’ll be a great fit if you:
- Have previous experience within a boutique hotel or luxury hospitality setting
- Communicate clearly and professionally, both written and verbally
- Are highly organised and comfortable managing multiple tasks at once
- Have experience using booking systems such as Opera, ResDiary or similar
- Hold a valid UK driving licence
This is a fantastic opportunity for a Receptionist who genuinely enjoys creating memorable experiences and wants to be part of a business where service is delivered with care, precision and authenticity.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
Receptionist – Luxury Boutique Gastropub With Rooms in Oxford employer: Goldenkeys
Contact Detail:
Goldenkeys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Luxury Boutique Gastropub With Rooms in Oxford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you walk in for that interview, you can show them you're not just another candidate but someone who genuinely gets their vibe.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the business, so role-play with friends or family. Nail those warm greetings and smooth check-ins, and you'll feel more confident when it counts.
✨Tip Number 3
Dress to impress! First impressions matter, especially in luxury hospitality. Choose an outfit that reflects the refined yet relaxed atmosphere of the gastropub, and you'll set the right tone from the get-go.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist – Luxury Boutique Gastropub With Rooms in Oxford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury hospitality. We’re looking for someone who understands the nuances of guest service, so share specific examples that showcase your skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Remember, we’re looking for someone who can communicate effectively, both in writing and verbally.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Goldenkeys
✨Know the Venue Inside Out
Before your interview, take some time to research the gastropub. Familiarise yourself with their menu, the style of service they offer, and any recent awards or recognitions. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests. During the interview, demonstrate your communication skills by engaging warmly with the interviewer. Use examples from your past experiences where you created memorable guest interactions to highlight your personable nature.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, like managing a difficult guest or coordinating check-ins during a busy period. Prepare by thinking through potential scenarios and how you would respond, showcasing your problem-solving abilities and attention to detail.
✨Dress the Part
Given the luxury setting of the gastropub, it's important to present yourself professionally. Choose an outfit that reflects the refined yet relaxed atmosphere of the venue. This will not only make a good impression but also show that you understand the brand's image and values.
