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- Tasks: Lead the food & beverage and service teams to deliver exceptional customer experiences.
- Company: Join a luxury retirement home in Wiltshire focused on high-quality living.
- Benefits: Enjoy a competitive salary, sociable hours, and perks like free meals and spa access.
- Why this job: Be part of a supportive team that values work-life balance and personal development.
- Qualifications: Experience in hotel F&B operations is preferred; passion for hospitality is essential.
- Other info: Must have the right to work in the UK.
The predicted salary is between 34000 - 46000 £ per year.
We have an exciting opportunity for an Operations Manager to join a luxury retirement home in Wiltshire. Reporting to the General Manager, youll ensure the smooth running of food & beverage, events, and services while delivering outstanding customer service. A key focus will be developing the front-of-house team, creating a high-standard dining experience, and leading from the front to support the establishments success.
You will preferably have a background in hotel F&B operations.
Youll be wondering whats in it for you as the Operations Manager
- £41,000 per annum
- Sociable hours working 5 out of 7 days, 40 hours per week
- Occasional weekend and evening work
- Company pension
- Competitive holiday allowance
- Discounted or free meals on duty
- Use of spa facilities
- Employee discount
- Health & wellbeing scheme including finance, legal, mental health and shopping vouchers
- On-site parking
Responsibilities as the Operations Manager
- Keeping the F&B and Service teams running smoothly, ensuring top-tier service.
- Helping recruit, train, and develop a standout team.
- Making sure Concierge and Reception rotas are spot on, so everything runs like clockwork.
- Working with the Restaurant team and Head Chef to plan events that impress residents.
- Supporting the General Manager with budgets, reports, and stepping in as Duty Manager when needed.
This is a wonderful opportunity to bring your Hospitality expertise to a welcoming, high-quality environment with a strong team and a great work-life balance.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
AMRT1_UKCT
Operations Manager employer: Goldenkeys
Contact Detail:
Goldenkeys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarize yourself with the luxury retirement home sector. Understanding the unique needs and expectations of residents in this environment will help you stand out as a candidate who truly gets the role.
✨Tip Number 2
Highlight your experience in food and beverage operations. Be ready to discuss specific examples of how you've improved service quality or team performance in previous roles, as this will resonate well with the hiring team.
✨Tip Number 3
Showcase your leadership skills. Prepare to share instances where you've successfully developed a team or managed a project, emphasizing your ability to lead from the front and create a positive work environment.
✨Tip Number 4
Research the specific retirement home you're applying to. Knowing their values, mission, and any recent news can help you tailor your conversation and demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in food & beverage operations and team management. Use specific examples that demonstrate your ability to deliver outstanding customer service and lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the luxury retirement home environment. Mention how your background aligns with the responsibilities of the Operations Manager role and express your enthusiasm for contributing to the establishment's success.
Showcase Relevant Experience: In your application, emphasize any previous roles where you successfully managed teams, organized events, or improved service standards. Highlight any achievements that demonstrate your capability in a similar setting.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Goldenkeys
✨Showcase Your Hospitality Experience
Make sure to highlight your background in hotel food and beverage operations. Share specific examples of how you've successfully managed teams and improved service quality in previous roles.
✨Demonstrate Leadership Skills
As an Operations Manager, you'll need to lead from the front. Be prepared to discuss your leadership style and provide examples of how you've developed and motivated your team in past positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to handle difficult situations or improve service delivery, and be ready to explain your thought process and outcomes.
✨Understand the Company Culture
Research the luxury retirement home and its values. Be ready to discuss how your personal values align with theirs and how you can contribute to creating a high-standard dining experience for residents.
