At a Glance
- Tasks: Lead the night team, ensuring guests have a stellar experience and resolving any issues.
- Company: Join an ultra-luxurious 4-star hotel in the beautiful Cotswolds.
- Benefits: Enjoy a competitive salary, live-in accommodation, and 30 days holiday per year.
- Why this job: Perfect for those who love hospitality and want to grow in a supportive environment.
- Qualifications: Experience in luxury hotels and reliable transportation are essential.
- Other info: Access to wellbeing resources and discounts on dining and spa products.
The predicted salary is between 29328 - 31828 £ per year.
We are delighted to be assisting an ultra-luxurious 4-star hotel set within a picturesque estate in the Cotswolds. They are looking for a friendly and accommodating Night Supervisor to ensure every guests expectations are met and exceeded no matter the time of night!
You will have experience working in a similar luxurious property and your own mode of transportation due to the location of the hotel.
Youll be wondering whats in it for you as the Night Supervisor
- £29,328 per annum plus £2,500 service charge
- Live-in accommodation (£303 per month)
- Working 40 hours per week, 5 out of 7 days
- 30 days holiday per year (rising to 35 after 5 years)
- Complimentary birthday lunch
- Meals on duty
- Onsite mental health first aiders, and employee assistance programme
- Free access to wellbeing resources
- High Street discounts and a cashback card
- Discounts on dining, stays, spa products and more
- Premium payments for Christmas and New Year shifts
- Optional, low-cost healthcare cash plan
Responsibilities as the Night Supervisor
- Providing a swift check-in experience for late-arriving guests
- Efficiently resolving any guest issues and answering any questions
- Creating a positive working environment and mentoring the night team to maintain the hotel's high standards of excellence throughout the night
- Demonstrating initiative and possessing an outstanding eye for detail
- Dealing with any special requests and requirements
This role offers an outstanding opportunity to join a hotel dedicated to career progression, featuring excellent training programs and attractive perks such as complimentary stays and restaurant discounts.
AMRT1_UKCT
Night Supervisor employer: Goldenkeys
Contact Detail:
Goldenkeys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor
✨Tip Number 1
Familiarize yourself with the specific luxury standards and services that are expected in a 4-star hotel. Research the hotel’s unique offerings and be prepared to discuss how you can enhance the guest experience during your interview.
✨Tip Number 2
Highlight your previous experience in similar luxurious properties, focusing on your ability to handle guest requests and resolve issues efficiently. Be ready to share specific examples of how you've exceeded guest expectations in the past.
✨Tip Number 3
Since the role requires a mode of transportation, ensure you mention your reliable transport options during your discussions. This shows your commitment and readiness to meet the job's logistical requirements.
✨Tip Number 4
Demonstrate your leadership skills by discussing how you can create a positive working environment for the night team. Share your approach to mentoring and maintaining high standards, which is crucial for this supervisory role.
We think you need these skills to ace Night Supervisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in luxury hospitality. Mention specific roles and responsibilities that align with the Night Supervisor position, showcasing your ability to meet and exceed guest expectations.
Showcase Your Skills: Detail your skills in guest relations, problem-solving, and team leadership. Use examples that demonstrate your initiative and attention to detail, as these are crucial for maintaining high standards during night shifts.
Personalize Your Application: Tailor your cover letter to reflect your enthusiasm for the role and the hotel. Mention why you are drawn to this particular establishment and how you can contribute to its reputation for excellence.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as professionalism is key in the hospitality industry.
How to prepare for a job interview at Goldenkeys
✨Show Your Hospitality Skills
As a Night Supervisor, your ability to provide exceptional service is crucial. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles, especially in luxury settings.
✨Demonstrate Problem-Solving Abilities
The interviewers will want to know how you handle guest issues at night. Think of scenarios where you successfully resolved conflicts or addressed special requests, and be ready to discuss your approach.
✨Highlight Your Leadership Experience
Since you'll be mentoring the night team, it's important to showcase your leadership skills. Share experiences where you've led a team, trained new staff, or created a positive work environment.
✨Emphasize Attention to Detail
In a luxury hotel, every detail matters. Prepare to discuss how your keen eye for detail has contributed to maintaining high standards in your previous positions, and how you plan to uphold these standards as a Night Supervisor.