At a Glance
- Tasks: Lead a luxury spa and wellness operation in a prestigious 5-star hotel.
- Company: Elite 5-star hotel known for exceptional service and wellness.
- Benefits: £67,000 salary, private medical insurance, and incredible training opportunities.
- Other info: Dynamic team environment with strong focus on wellness and service excellence.
- Why this job: Join a high-level leadership role in a luxurious environment focused on guest experience.
- Qualifications: Experience as a Spa General Manager or senior leader in luxury settings.
The predicted salary is between 67000 - 67000 £ per year.
An exciting maternity cover opportunity has become available for an experienced Spa General Manager to lead the spa and wellness operation within one of London’s most prestigious 5-star hotels. Overseeing a luxury spa and private members’ club environment, you’ll manage a team of 20 alongside three direct-report managers across operations, memberships, and treatments. This is a commercially focused leadership role requiring someone who can confidently balance strategy with day-to-day operations, while maintaining exceptional guest experiences, strong membership performance, and high service standards. You’ll also oversee several third-party wellness partnerships, including personal trainers and specialist treatment providers.
What’s in it for you?
- £67,000 per annum plus £8,000 service charge
- Incredible training and development
- Private medical insurance
- Dental and optical benefits
- Meals on duty
- Enhanced pension scheme
- Social and sports activities
- Season ticket loan
- Wellbeing programme
- Cycle to work scheme
- Dry cleaning
- Discounts on food, drinks and beauty service in the local area
What we’re looking for:
- Previous experience as a Spa General Manager, Spa Director, or senior spa/wellness leader within a luxury environment
- Background within 5-star hotels, luxury members’ clubs, or premium wellness operations
- Strong operational and commercial management experience
- Confident in leading large teams and developing management-level staff
- Experience managing memberships, guest experience, and third-party partnerships
If you’re looking for a high-level leadership opportunity within a prestigious luxury hotel environment where service, wellness, and guest experience are paramount, we’d love to hear from you.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
We appreciate that your CV may not be up to date. No problem, send me what you have to toby@goldenkeys.co.uk or look me up on LinkedIn and send me a message there!
Spa General Manager (Maternity Cover) – Elite 5 Star Hotel in London employer: Goldenkeys
Join a prestigious 5-star hotel in London as a Spa General Manager, where you will thrive in a vibrant work culture that prioritises exceptional guest experiences and employee wellbeing. With competitive benefits including private medical insurance, an enhanced pension scheme, and extensive training opportunities, this role offers a unique chance to lead a talented team in a luxurious environment while enjoying a range of social and wellness activities. Embrace the opportunity for personal and professional growth in one of the most sought-after locations in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Spa General Manager (Maternity Cover) – Elite 5 Star Hotel in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events, join relevant groups, and don’t be shy about letting people know you’re on the lookout for a new opportunity. You never know who might have the inside scoop on openings!
✨Tip Number 2
Showcase your expertise! Create a personal brand that highlights your experience as a Spa General Manager. Use social media platforms like LinkedIn to share insights, articles, or even your thoughts on industry trends. This will position you as a thought leader and attract potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions specific to luxury spa management. Think about how you can demonstrate your operational and commercial management skills. We recommend role-playing with a friend to build confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, go ahead and submit your application – we can’t wait to hear from you!
We think you need these skills to ace Spa General Manager (Maternity Cover) – Elite 5 Star Hotel in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Spa General Manager role. Highlight your previous experience in luxury environments and any leadership roles you've held, as this will show us you're the right fit for our prestigious hotel.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about wellness and guest experience. Share specific examples of how you've successfully managed teams and improved service standards in the past.
Showcase Your Leadership Style:In your application, let us know how you lead and develop teams. We want to see your approach to balancing strategy with day-to-day operations, so share any relevant experiences that demonstrate your ability to manage large teams effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Goldenkeys
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with the spa’s offerings, treatments, and overall ethos. Research their wellness partnerships and think about how you can enhance these relationships. This will show your genuine interest and help you stand out.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about specific challenges you faced and how you motivated your team to achieve exceptional guest experiences. This is crucial for a leadership role like this one.
✨Balance Strategy with Operations
Be ready to discuss how you balance strategic planning with day-to-day operations. Prepare to share your approach to managing memberships and ensuring high service standards while driving commercial success.
✨Engage with Questions
Have thoughtful questions prepared that reflect your understanding of the role and the hotel’s values. Ask about their vision for the spa and how they measure guest satisfaction. This shows you’re not just interested in the job, but also in contributing to their success.
