At a Glance
- Tasks: Lead a premium gastropub, ensuring exceptional guest experiences and managing a dynamic team.
- Company: A well-established gastropub in an affluent Surrey location with a focus on quality service.
- Benefits: Competitive salary package, quarterly bonuses, private healthcare, and discounts across brands.
- Other info: Exciting opportunities for supplier trips and industry experiences await!
- Why this job: Join a vibrant environment where you can make a real impact and develop your leadership skills.
- Qualifications: Proven experience in hospitality management and a strong focus on guest service.
The predicted salary is between 30000 - 30000 £ per year.
We are recruiting an experienced General Manager to lead a well-established, premium gastropub in an affluent Surrey location. This is a hands-on leadership role, suited to someone who thrives in a guest-facing environment, enjoys being on the floor, and knows how to balance high standards of service with commercial performance. The venue has a strong food and drinks offering, with a particular emphasis on wine, beers and a growing cocktail operation. Guests are knowledgeable, loyal and expect consistently polished service, making this an ideal role for a confident and personable General Manager who can lead from the front.
You’ll be wondering what’s in it for you as the General Manager…
- £30,000 per annum plus £15,000 service charge = £45,000 package
- Quarterly bonus scheme with potential to earn up to £1,000 per quarter
- Working 45 hours per week
- Private healthcare
- Lieu time
- Paid sick leave
- Enhanced maternity & paternity pay
- Discounts across hundreds of brands
- F&B Discounts
- Supplier trips abroad and industry experiences
Responsibilities as the General Manager…
- Overseeing the day-to-day operation of the restaurant, ensuring exceptional guest experiences at all times
- Leading, developing and motivating the front-of-house team, maintaining a professional yet approachable service style
- Taking full responsibility for financial performance, including P&L management, budgeting and cost control
- Driving standards across service, drinks and overall presentation
- Recruiting, onboarding and developing team members, creating a positive and high-performing culture
You’ll be a great fit if you…
- Have proven experience as a General Manager within a similar hospitality setting
- Have a strong background in high-quality, guest-focused service
- Are commercially astute, with confidence managing P&L and financial targets
- Are a hands-on leader who enjoys being visible on the floor
- Have a WSET Level 2 qualification and a familiarity with DesignMyNight
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
General Manager – Premium Gastropub employer: Goldenkeys
Join an award-winning gastropub nestled in the beautiful Cotswolds, where you'll be part of a passionate team dedicated to organic and sustainable dining. With a competitive salary of £38,500 and live-in accommodation, this role offers not just a job but a chance to grow within a supportive work culture that values creativity and culinary excellence. Experience the charm of village life while contributing to a renowned establishment that prioritises both quality and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager – Premium Gastropub
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Goldenkeys. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Goldenkeys
Don't be shy about reaching out to Goldenkeys directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager – Premium Gastropub
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Goldenkeys and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Goldenkeys
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!