At a Glance
- Tasks: Lead daily hotel operations and ensure exceptional guest experiences.
- Company: Luxury 4-star boutique hotel in the beautiful Derbyshire countryside.
- Benefits: Competitive salary, service charge, staff accommodation, and career development opportunities.
- Other info: Flexible working hours and support for relocation available.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: Experience in a 4-star hotel and strong operational knowledge.
The predicted salary is between 33000 - 33000 £ per year.
A fantastic opportunity has become available for an experienced Duty Manager to join a luxury country house hotel in the Derbyshire countryside. This position offers plenty of variety and the chance to play a key role in the day-to-day running of a well-established, guest-focused hotel. Working alongside the Deputy General Manager and General Manager, you'll support all areas of the hotel operation, ensuring guests receive exceptional service from arrival through to departure.
From assisting during breakfast service and supporting the restaurant team to overseeing check-ins and check-outs and handling guest enquiries, you'll be at the heart of the hotel's daily operations.
You’ll be wondering what’s in it for you as the Duty Manager:
- £33,000 per annum plus circa £3,000 to £4,000 service charge
- 45-hour contract across five days
- Working 7am to 4/5pm or 2pm to close
- A varied role with excellent development opportunities
- Staff accommodation available for up to six months (£96 per week), just a short walk or drive from the hotel
- Support with finding longer-term accommodation if relocating
We’re looking for someone who:
- Has previous experience within a 4-star hotel environment
- Has strong operational knowledge across hotel departments, including Food & Beverage, Front Office and Housekeeping
- Has experience using Guestline PMS
- Is confident handling guest queries and resolving issues professionally
- Enjoys leading from the front and supporting colleagues across the hotel
- Has a genuine passion for hospitality and delivering outstanding guest experiences
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
Duty Manager – Luxury 4 Star Boutique Hotel employer: Goldenkeys
Join an award-winning gastropub nestled in the beautiful Cotswolds, where you'll be part of a passionate team dedicated to organic and sustainable dining. With a competitive salary of £38,500 and live-in accommodation, this role offers not just a job but a chance to grow within a supportive work culture that values creativity and culinary excellence. Experience the charm of village life while contributing to a renowned establishment that prioritises both quality and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager – Luxury 4 Star Boutique Hotel
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Goldenkeys. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Goldenkeys
Don't be shy about reaching out to Goldenkeys directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager – Luxury 4 Star Boutique Hotel
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Goldenkeys and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Goldenkeys
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
