Client Experience Host – Prestigious Private Luxury Business

Client Experience Host – Prestigious Private Luxury Business

Full-Time 45000 - 45000 £ / year (est.) On-site
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At a Glance

  • Tasks: Welcome and host distinguished guests, ensuring exceptional experiences and coordinating exclusive events.
  • Company: Join a prestigious luxury business known for personalised service and attention to detail.
  • Benefits: Competitive salary, professional development, wellbeing initiatives, and regular team socials.
  • Other info: Exciting opportunities for career growth in a dynamic, varied environment.
  • Why this job: Be part of a close-knit team delivering unforgettable experiences to an elite clientele.
  • Qualifications: 5+ years in luxury hospitality with exceptional interpersonal skills and discretion.

The predicted salary is between 45000 - 45000 £ per year.

Job Description

£35,000 to £45,000 per annum (DOE) | Full-Time, Permanent | Monday to Friday

An exciting opportunity has arisen for an experienced Client Experience Host to join a prestigious, privately owned luxury business in Berkshire.

Our client is a highly regarded organisation with an exceptional reputation for delivering personalised service to an exclusive international clientele, including UHNW individuals and high-profile guests.

Offering a unique and sophisticated working environment, the business prides itself on attention to detail, discretion and creating truly memorable client experiences.

This is a fantastic opportunity for a polished, personable and enthusiastic hospitality professional to take on a varied, client-facing role within a close-knit and passionate team.

From welcoming distinguished guests and coordinating private visits to assisting with exclusive events and bespoke experiences, no two days will be quite the same.

  • The Package
  • Salary: £35,000 to £45,000 per annum (DOE).
  • Hours: Monday to Friday, 8am to 5pm, with occasional flexibility required.
  • Holiday: 20 days plus bank holidays, with the opportunity to purchase additional leave.
  • Company pension and professional development opportunities.
  • Employee wellbeing initiatives and additional health benefits.
  • Access to staff facilities and regular team socials.
  • Free onsite parking.

The Role

  • Deliver a warm, professional and highly personalised welcome to clients and visitors, ensuring an exceptional experience from arrival to departure.
  • Host private client visits and bespoke experiences, providing attentive and discreet hospitality throughout.
  • Build strong relationships with a discerning international clientele, anticipating individual needs and preferences.
  • Assist with the planning, coordination and delivery of exclusive events, private gatherings and special occasions.
  • Provide administrative and operational support, maintaining exceptional standards of organisation and presentation.
  • The Ideal Candidate
  • At least 5 years' experience within luxury hospitality, private households, concierge, private aviation, yachting, exclusive events or private members' clubs.
  • Previous experience working with UHNW and high-profile clientele, demonstrating exceptional discretion and professionalism.
  • A natural host with a warm, engaging personality and outstanding interpersonal skills.
  • Immaculately presented, confident and comfortable engaging with a wide variety of distinguished guests.
  • Highly organised, proactive and adaptable, with excellent attention to detail.
  • Fluent English, with additional languages considered an advantage.
  • Comfortable working in a varied environment, with occasional evening, weekend and international commitments.

This is a rare opportunity to join a highly respected private luxury business where exceptional service, attention to detail and genuine client relationships are at the heart of everything they do.

Offering exposure to an extraordinary international clientele, exclusive experiences and exciting opportunities for professional development, this role would suit an ambitious hospitality professional looking to take the next step in their career outside of a traditional hospitality setting.

PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.

We appreciate that your CV may not be up to date. No problem, send me what you have to oliverholland@goldenkeys. co. uk or look me up on Linked In and send me a message there!

Client Experience Host – Prestigious Private Luxury Business employer: Goldenkeys

Join a renowned gastropub nestled in the scenic Cotswolds, where you will be part of a passionate kitchen team dedicated to crafting exquisite seasonal dishes. With a strong focus on employee development, this role offers excellent opportunities for career progression while working with fresh, locally sourced ingredients in a supportive and vibrant environment. Enjoy competitive pay, a service charge, and the chance to enhance your culinary skills in a picturesque countryside setting.

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Contact Details:

Goldenkeys Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Experience Host – Prestigious Private Luxury Business

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Goldenkeys. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Goldenkeys

Don't be shy about reaching out to Goldenkeys directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Client Experience Host – Prestigious Private Luxury Business

Client Relationship Management
Personalised Service
Attention to Detail
Discretion
Interpersonal Skills
Event Coordination
Administrative Support

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Goldenkeys and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Goldenkeys

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!