Rents and Service Charge Manager

Rents and Service Charge Manager

Full-Time 50000 - 62000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage rents and service charges while delivering insightful reports and analysis.
  • Company: Join Golden Lane Housing, a diverse and inclusive organisation.
  • Benefits: Enjoy 27 days annual leave, a pension scheme, and paid volunteering days.
  • Why this job: Make a real difference in the social housing sector while developing your career.
  • Qualifications: AAT or equivalent accounting qualification with experience in rent management.
  • Other info: Home-based role with travel to Manchester and opportunities for professional growth.

The predicted salary is between 50000 - 62000 £ per year.

Location: Homebased with regular travel to the Manchester Office

Salary: £56,100 per annum

Vacancy Type: Home working, Full-time, Permanent

Closing date is 13th February 2026, however we reserve the right to close before the date.

Experience and Qualifications
  • AAT Qualification or equivalent Accounting Qualification.
  • Experience of the management of rent and service charges.
  • Experience of preparing and delivering year end and monthly management reports.
  • Ability to interpret relevant information, analyse complex data, review alternative solutions, and come to well informed conclusions.
  • Knowledge and practical experience of using IT as analytical and management tools.
  • Experience of staff management and be a people developer.
  • Capable of delivering results to tight deadlines and under pressure and maintaining accuracy.
  • Excellent written skills including writing reports and policies, for Executive, Committee and Board meetings.
  • Experience of completing regulatory returns.
  • Experience of budget management.
  • Able to communicate effectively and build effective working relationships with customers, both internal and external, and other stakeholders, and having confidence to challenge others and able to interact effectively with different people.
  • Knowledge and understanding of Government Rent Regulatory standards, Leasehold and Housing Legislation and requirements placed on registered providers in relation to rent and service charge setting.
  • A good level of understanding of accounting principles/concepts relating to rent and service charges.
  • Experience of working for a Housing Provider in the Social Housing Sector.
  • Knowledge of or willingness to learn more about learning disability and autism.
  • Understanding of and willingness to promote EDI in employment and service delivery.

The post holder may be required to work outside normal office hours on occasion.

Benefits
  • 27 days annual leave plus bank holidays (increases with service)
  • Contributory pension (5% employee / 5% employer)
  • Paid volunteering days (3 per year)
  • Day off for your birthday

Golden Lane Housing is committed to building a diverse, inclusive and values-led organisation. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates.

If you feel you are a suitable candidate and would like to work for Golden Lane Housing, please click apply to be redirected to our website to complete your application.

Rents and Service Charge Manager employer: Golden Lane Housing Limited

Golden Lane Housing is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive home-based work environment with regular engagement at the Manchester office. With generous benefits such as 27 days of annual leave, a contributory pension scheme, and paid volunteering days, we foster a culture of inclusivity and development, making it an ideal place for those passionate about social housing and community impact.
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Contact Detail:

Golden Lane Housing Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Rents and Service Charge Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to EDI and how they support learning disabilities and autism. This will help you connect with the interviewers and show that you’re genuinely interested.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to rent and service charge management. Use real examples from your experience to demonstrate your skills and knowledge.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Golden Lane Housing.

We think you need these skills to ace Rents and Service Charge Manager

AAT Qualification or equivalent Accounting Qualification
Management of rent and service charges
Preparation and delivery of year-end and monthly management reports
Data analysis and interpretation
IT proficiency for analytical and management purposes
Staff management and people development
Ability to meet tight deadlines under pressure
Excellent written communication skills
Experience with regulatory returns
Budget management
Effective communication and relationship building
Knowledge of Government Rent Regulatory standards
Understanding of Leasehold and Housing Legislation
Experience in the Social Housing Sector
Knowledge of learning disability and autism
Commitment to promoting EDI in employment and service delivery

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing rent and service charges. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant achievements!

Show Off Your Writing Skills: Since excellent written skills are a must for this role, take the time to craft a clear and concise application. We love a well-structured report or policy, so make sure your writing reflects that – clarity is key!

Highlight Your Analytical Skills: This role requires the ability to interpret complex data and come to informed conclusions. Be sure to include examples of how you've successfully analysed data in previous roles. We’re keen to see your problem-solving prowess!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click apply and follow the prompts!

How to prepare for a job interview at Golden Lane Housing Limited

✨Know Your Numbers

As a Rents and Service Charge Manager, you'll need to be comfortable with financial data. Brush up on your accounting principles and be ready to discuss how you've managed rent and service charges in the past. Prepare examples of reports you've delivered and how you interpreted complex data.

✨Showcase Your People Skills

This role involves staff management and building relationships with various stakeholders. Think of specific instances where you've developed your team or effectively communicated with customers. Be prepared to share how you handle challenging conversations and foster collaboration.

✨Understand the Regulatory Landscape

Familiarise yourself with Government Rent Regulatory standards and Housing Legislation. During the interview, demonstrate your knowledge and express your willingness to learn more about learning disabilities and autism, as this shows your commitment to the role and the organisation's values.

✨Prepare for Pressure

The job requires delivering results under tight deadlines. Think of examples from your previous roles where you successfully managed time-sensitive projects while maintaining accuracy. Highlight your strategies for staying organised and focused when the pressure is on.

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