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- Tasks: Support individuals in housing, manage conflicts, and build positive relationships.
- Company: Join Golden Lane Housing, a diverse and inclusive organisation.
- Benefits: Enjoy 27 days leave, pension contributions, and paid volunteering days.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong interpersonal skills and experience in customer service or housing.
- Other info: Home-based role with travel; excellent career growth opportunities.
The predicted salary is between 29000 - 38000 £ per year.
Are you the right candidate for this opportunity? Make sure to read the full description below.
Location: Homebased with frequent travel within an area and occasional travel to Manchester Office.
Salary: £34,067 per annum, with home working and car allowance
Vacancy Type: Full-time, Permanent
Closing date is 13th February 2026, however we reserve the right to close before the date.
Experience and Qualifications- Good interpersonal skills, empathy and understanding with the ability to build positive relationships and partnerships.
- Dealing effectively with potentially difficult situations & managing customer conflict.
- Proven experience hitting targets within a target driven role.
- A working knowledge of the supported housing sector desirable.
- Experience working in a service role, preferably within the housing or care sector.
- Strong customer service skills with the ability to communicate effectively.
- Proven problem-solving abilities and the capacity to work autonomously.
- Proficiency in technology and a willingness to adapt and learn.
- A full driving license and access to your vehicle are essential.
- 27 days annual leave plus bank holidays (increases with service)
- Contributory pension (5% employee / 5% employer)
- Paid volunteering days (3 per year)
- Day off for your birthday
Golden Lane Housing is committed to building a diverse, inclusive and values-led organisation. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates.
If you feel you are a suitable candidate and would like to work for Golden Lane Housing, please click apply to be redirected to our website to complete your application.
Housing Officer in the Peterborough area employer: Golden Lane Housing Limited
Contact Detail:
Golden Lane Housing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in the Peterborough area
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Golden Lane Housing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and conflict management. We all know that being able to handle tricky situations is key for a Housing Officer, so show them you’ve got the skills!
✨Tip Number 3
Show off your tech skills! Since proficiency in technology is a must, be ready to discuss how you've used tech in previous roles. We want to see how you can adapt and learn new tools to make your job easier.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Golden Lane Housing.
We think you need these skills to ace Housing Officer in the Peterborough area
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what the role of a Housing Officer entails and how your skills align with the requirements.
Showcase Your Interpersonal Skills: Since this role involves building positive relationships, highlight your interpersonal skills in your application. Share examples of how you've effectively managed customer conflicts or built partnerships in previous roles.
Demonstrate Problem-Solving Abilities: We love candidates who can think on their feet! Include specific instances where you've successfully solved problems or navigated difficult situations. This will show us that you're capable of handling the challenges that come with the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Golden Lane Housing Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Officer and the specific challenges in the Peterborough area. Brush up on your knowledge of the supported housing sector and be ready to discuss how your experience aligns with the job requirements.
✨Showcase Your Interpersonal Skills
Since this role requires strong interpersonal skills, think of examples from your past where you've successfully built relationships or resolved conflicts. Be prepared to share these stories during the interview to demonstrate your empathy and understanding.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've had to think on your feet and solve problems autonomously. Highlight your ability to manage difficult situations effectively, as this will show that you're capable of handling the challenges that come with the role.
✨Be Tech-Savvy
As the role requires proficiency in technology, be ready to talk about your experience with relevant tools and software. If you’ve adapted to new technologies in previous roles, share those experiences to show your willingness to learn and adapt.
