Global Payroll Specialist in London

Overview: SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and enterprise IT. Since its founding in 2017, SymphonyAI has grown to serve 2,000+ enterprise customers globally with 2,500 talented professionals across over 30 countries. We are looking for a proactive, driven and solutions-focused individual to join our Global Payroll team. This role will support payroll operations across a diverse international landscape spanning EMEA, APAC, and North America. This is an excellent opportunity for someone who thrives in a fast-paced, evolving environment and enjoys balancing operational excellence with project and transformation work. The successful candidate will play a key role in helping shape and support a modern global payroll function, gaining exposure to multiple countries, systems, providers, and large-scale initiatives.

Key Responsibilities:

• Manage end-to-end payroll processing across multiple global jurisdictions, ensuring accuracy, compliance, and adherence to internal controls.
• Review and reconcile payroll outputs, including tax calculations, statutory deductions, benefits, and other payroll-related activities.
• Partner closely with HR, Finance, and external payroll providers to support seamless payroll delivery and process integration.
• Maintain awareness of payroll legislation, compliance requirements, and industry best practices across supported locations.
• Support and enhance payroll governance, controls, audit readiness, and process standardization.
• Act as a key point of contact for payroll-related queries, providing high-level support to employees and stakeholders globally.
• Collaborate with external payroll vendors to support service delivery management, issue resolution, and continuous improvement initiatives.
• Contribute to payroll-related projects including payroll transitions, process improvements, integrations, acquisitions, and transformation initiatives.
• Assist in developing and maintaining payroll process documentation, operating procedures, and knowledge resources.
• Act as a payroll SME within project workstreams and support broader Global Payroll team initiatives as required.

Required Skills & Experience:

• Strong operational payroll experience across multiple international jurisdictions within a global environment.
• Experience supporting outsourced payroll models and working with global payroll providers.
• Exposure to payroll operations across EMEA, APAC, and North America.
• Experience supporting payrolls in India, US, and Canada is highly advantageous.
• Good understanding of payroll controls, compliance, audit, and governance practices.
• Strong analytical and problem-solving skills with a proactive approach to issue resolution.
• Interest and experience in leveraging AI, automation, and technology to improve payroll operations, reporting, controls, and process efficiency.
• Experience with payroll process design, documentation, and continuous improvement initiatives.
• Ability to manage multiple priorities within a fast-paced and changing environment.
• Strong stakeholder management and communication skills across global teams.

Preferred Experience:

• Project and transformation experience.
• SOX controls experience.
• Equity processing experience.
• M&A or payroll transition experience.

Diversity & Inclusion Statement: We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.