At a Glance
- Tasks: Help customers express their style and create their dream looks.
- Company: Join a luxury brand that values individuality and customer experience.
- Benefits: Flexible part-time hours, competitive pay, and a vibrant work environment.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a passionate team and make a real impact on customer satisfaction.
- Qualifications: Experience in luxury retail and strong communication skills.
The predicted salary is between 11 - 16 € per hour.
We are looking for a passionate talent to build our customer experience.
MISSION
The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, exceptional service, and by fostering enduring relationships.
Key Responsibilities:
- Assist customers in expressing their personality through their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
- Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross‑selling strategies.
- Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
- Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
- Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards.
- Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).
Key Requirements:
- Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
- Minimum 1‑3 Years Of Relevant Experience In Luxury Retail.
- Self-motivation with a positive attitude and professional selling techniques.
- Good customer focus with strong presentation, interpersonal and communication skills.
- Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline).
- Flexibility to adapt to the evolving needs of the business and our customers.
- Strong team player.
Location: Bicester
Part Time position
We are an equal opportunity employer and passionately believe that our strength lies in people uniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
Sales Assistant - Part Time - Bicester employer: Golden Goose
Join our vibrant team in Bicester, where we prioritise a culture of inclusivity and personal growth. As a Sales Assistant, you'll not only enhance customer experiences but also benefit from ongoing training and development opportunities within the luxury retail sector. Our commitment to employee well-being and a supportive work environment makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Bicester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their heritage and values so you can chat confidently about them during interviews. This shows your passion and helps you connect with the team.
✨Tip Number 2
Practice your sales techniques! Think about how you would engage customers, recommend products, and create that personalised experience. Role-playing with a friend can help you nail those selling strategies.
✨Tip Number 3
Show off your personality! When you’re in interviews or networking, let your unique style shine through. Remember, they want someone who can help customers express themselves, so be authentic!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Golden Family and contributing to the store's success.
We think you need these skills to ace Sales Assistant - Part Time - Bicester
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the role shine through in your application. We want to see how much you care about creating a fantastic customer experience and how you can embody the Golden values.
Tailor Your CV:Make sure your CV reflects your relevant experience in luxury retail. Highlight any specific achievements or skills that align with the job description, especially those related to customer engagement and sales techniques.
Craft a Personal Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Sales Assistant role. Share your thoughts on how you can help customers express their personality through their dream looks and how you can contribute to our store's success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Bicester!
How to prepare for a job interview at Golden Goose
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's heritage and values. Understand what makes it unique and how it connects with customers. This knowledge will help you articulate how you can contribute to crafting that personalised customer experience.
✨Showcase Your Sales Skills
Prepare examples of your previous sales experiences, especially in luxury retail. Be ready to discuss how you've successfully engaged customers, implemented up-selling strategies, and contributed to achieving business objectives. This will demonstrate your capability to drive sales and enhance customer satisfaction.
✨Emphasise Customer Relationships
Think of ways you've built lasting relationships with customers in the past. Share stories that highlight your interpersonal skills and how you made clients feel valued. This aligns perfectly with the role's focus on fostering enduring relationships within the Golden Family.
✨Be Tech-Savvy
Familiarise yourself with digital tools relevant to the role, like sales platforms or customer engagement apps. Mention any experience you have with similar technologies during the interview, as this shows you're ready to leverage digital tools to enhance customer interactions and store operations.
