At a Glance
- Tasks: Co-create personalised sneakers and connect deeply with clients through unique experiences.
- Company: Dynamic sneaker brand focused on creativity and customer connection.
- Benefits: Inclusive workplace, creative environment, and opportunities for personal growth.
- Other info: Join a diverse team where your uniqueness is celebrated.
- Why this job: Inspire others while crafting custom sneakers that reflect their identity.
- Qualifications: Artistic skills, sales experience, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a passionate talent to build our customer experience.
The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques;
- Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;
- Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations;
- Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
- Maintain the co-creation area in good conditions adhering to our visual merchandising standards;
- Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards;
- Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).
KEY REQUIREMENTS
- Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
- Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus.
- Problem solving and time management skills.
- Artistic skills and hand-drawing abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills).
- Empathy, solid communication and interpersonal skills, strong team attitudes.
- Flexibility to adapt to the evolving needs of the business and our customers.
- High school degree at least (design field is preferable).
Location: London
We are an equal opportunity employer and passionately believe that our strength lies in people’s uniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
Sneaker Maker - London employer: Golden Goose
As a Sneaker Maker in London, you will join a vibrant and inclusive work culture that values creativity and personal connection with clients. Our commitment to employee growth is reflected in our supportive environment, where you can develop your artistic skills while engaging in meaningful co-creation experiences. With a focus on collaboration and innovation, we offer unique opportunities to inspire customers and contribute to a brand that celebrates individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Sneaker Maker - London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into their values and mission. This way, you can show how your passion for co-creation aligns perfectly with what they stand for.
✨Tip Number 2
Practice your storytelling skills! Since this role is all about connecting with clients, think of ways to share your own experiences that highlight your empathy and communication skills. Make it personal!
✨Tip Number 3
Show off your artistic flair! Bring along a portfolio or examples of your drawing and illustration work. This will not only demonstrate your skills but also your enthusiasm for creating unique pieces.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sneaker Maker - London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for sneaker making shine through! We want to see how much you care about creating unique customer experiences and how you can connect with clients on a personal level.
Highlight Your Skills:Make sure to showcase any artistic skills or relevant experience you have. Whether it's drawing, painting, or sewing, we want to know how your talents can contribute to our co-creation services. Don't hold back!
Be Authentic:We love individuality, so be yourself in your application! Share your story and what makes you unique. This is your chance to stand out and show us how you resonate with our brand values.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Golden Goose
✨Know Your Craft
Make sure you brush up on your artistic skills before the interview. Be ready to discuss your experience with drawing, illustration techniques, and any custom sneaker projects you've worked on. Show them your passion for creativity!
✨Understand the Brand
Familiarise yourself with the brand's values and storytelling. During the interview, demonstrate how you can embody these values in your work and how you would guide clients through a co-creation experience that resonates with their identity.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully engaged customers in previous roles. Highlight your experience in retail or customer service, and be ready to discuss strategies for cross-selling and up-selling that align with the company's goals.
✨Be Ready to Adapt
Flexibility is key in this role. Think of scenarios where you've had to adapt to changing circumstances or client needs. Share these experiences to show that you're not just a creative thinker but also someone who can thrive in a dynamic environment.
