At a Glance
- Tasks: Help customers express their style and create their dream looks.
- Company: Join Golden Goose, a brand that celebrates authenticity and individuality.
- Benefits: Flexible part-time hours in a vibrant luxury retail environment.
- Other info: Embrace diversity and grow your career in a supportive atmosphere.
- Why this job: Be part of a passionate team and make a real impact on customer experiences.
- Qualifications: Experience in luxury retail and a flair for customer engagement.
The predicted salary is between 12 - 15 € per hour.
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
We are looking for a passionate talent to build our customer experience.
MISSIONThe Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, exceptional service and by fostering enduring relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Assist customers in expressing their personality through their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
- Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
- Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
- Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
- Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards.
- Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).
- Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
- Minimum 1-3 years of relevant experience in luxury retail.
- Self-motivation with a positive attitude and professional selling techniques.
- Good customer focus with strong presentation, interpersonal and communication skills.
- Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline).
- Flexibility to adapt to the evolving needs of the business and our customers.
- Strong team player.
Location: Bicester
Part Time position
We are an equal opportunity employer and passionately believe that our strength lies in people's uniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
Sales Assistant - Part Time - Bicester in London employer: Golden Goose
Golden Goose is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and individuality are celebrated. As a Sales Assistant in Bicester, you will enjoy the opportunity to engage with customers in a meaningful way, while benefiting from ongoing training and development to enhance your skills in luxury retail. With a commitment to employee growth and a supportive team environment, Golden Goose offers a unique chance to be part of a brand that values authenticity and personal expression.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Bicester in London
✨Tip Number 1
Get to know the brand inside out! Dive into Golden Goose's heritage and values so you can chat confidently about them during your interview. This shows you're not just another candidate, but someone who genuinely connects with their mission.
✨Tip Number 2
Practice your sales pitch! Think about how you'd engage a customer in-store. Role-play with a friend or in front of the mirror to nail down your approach to up-selling and cross-selling. The more natural it feels, the better!
✨Tip Number 3
Show off your personality! When you’re in the interview, let your true self shine through. Remember, they want someone who can connect with customers and create that Golden experience, so be authentic and relatable.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your excitement about the role. It’s a simple way to stand out and show you’re genuinely interested in being part of the Golden family.
We think you need these skills to ace Sales Assistant - Part Time - Bicester in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the idea of helping customers express their unique styles and how you can contribute to our Golden narrative.
Tailor Your Experience:Make sure to highlight any relevant experience you have in luxury retail. We’re looking for those who can engage with customers and provide exceptional service, so share specific examples that showcase your skills in this area.
Be Authentic:Just like our brand, we value authenticity. Don’t be afraid to let your personality come through in your application. We want to know who you are and how you can bring your unique flair to the Golden Family!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Golden Goose
✨Know the Brand Inside Out
Before your interview, dive deep into Golden Goose's heritage and values. Understand their unique blend of tradition and innovation, and be ready to discuss how you can embody this in your role as a Sales Assistant.
✨Showcase Your Customer Engagement Skills
Prepare examples of how you've successfully built relationships with customers in the past. Highlight your ability to create personalised experiences and how you can make clients feel like part of the 'Golden Family'.
✨Master the Art of Selling
Brush up on your upselling and cross-selling techniques. Be ready to share strategies you've used before to enhance customer satisfaction and drive sales, demonstrating your understanding of the luxury retail environment.
✨Be Tech-Savvy
Familiarise yourself with digital tools that enhance customer engagement, like apps or CRM systems. Mention any experience you have with similar technologies, showing that you're ready to leverage these tools to improve the shopping experience.
