At a Glance
- Tasks: Take orders, serve food and drinks, and create memorable experiences for guests.
- Company: Join an award-winning local pub company that values its people.
- Benefits: 30% off at all venues, reliable hours, and a £4.50 meal deal.
- Other info: Flexible hours to fit around your studies and opportunities for career progression.
- Why this job: Kickstart your hospitality career and develop valuable skills while having fun.
- Qualifications: No experience needed, just a passion for great customer service.
The predicted salary is between 10 - 12 € per hour.
We’re on the lookout for new Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Waiting team you’ll:
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us: You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward
Waiting Staff employer: Golden Eagle (92144)
Join our award-winning local pub company where you’ll be at the heart of creating memorable experiences for our guests. We prioritise our people, offering a supportive work culture with flexible hours, career progression opportunities, and fantastic benefits like 30% off at all our venues and a £4.50 meal deal during shifts. Whether you're new to hospitality or looking to advance your skills, we’re committed to helping you thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a drink or a bite to eat. This way, you can chat about your experience during the interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Whether it’s chatting with friends or serving at a local café, the more you engage with others, the more comfortable you'll feel when it comes to providing brilliant customer service.
✨Tip Number 3
Be ready to showcase your passion! During the interview, share why you love hospitality and how you can contribute to creating those happy, memorable moments for guests. We want to see your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team culture right there.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you care about providing brilliant customer service and creating memorable moments for our guests.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether you're new to the industry or have some experience, we want to know how you can contribute to our team!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for team players who are passionate about what they do, so show us who you are and why you’d be a great fit!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with us!
How to prepare for a job interview at Golden Eagle (92144)
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offered. Being able to discuss specific dishes and drinks shows your enthusiasm for the role and helps you stand out as a candidate who is genuinely interested in providing great service.
✨Showcase Your People Skills
As a Waiting Staff member, customer interaction is key. Prepare examples of how you've provided excellent customer service in the past, even if it's from a different job or experience. This will demonstrate your ability to create those memorable moments for guests.
✨Be Ready to Upsell
Upselling is an important part of the role, so think about how you can naturally incorporate this into your conversations. During the interview, you might be asked how you would encourage customers to try specials or add-ons, so have a few strategies in mind to show your sales skills.
✨Express Your Team Spirit
The Waiting team thrives on collaboration, so be prepared to discuss how you work well in a team. Share experiences where you’ve supported colleagues or contributed to a positive team environment, as this aligns perfectly with the company’s values of caring for the wider team.
