Head of Publishers - Loyalty Marketing (Basé à London)

An award-winning loyalty-marketing company working with Britain's biggest retailers and running one of Europe's largest loyalty programmes is hiring a Head of Publishers to drive relationships with existing and new Publishers.

Job Purpose and Responsibilities:

• With direct control of the Publisher team, maintain and develop senior relationships with existing and new Publishers, taking full ownership of deal flow and revenue targets.
• Develop a strategy for the Publisher team and be responsible for its implementation.
• Track new markets and emerging trends, recommend new products and services, and cross-sell and up-sell to increase profitable revenue streams.
• Develop objectives and KPIs for the business unit to measure against overall goals.
• Own the Partnerships lifecycle process post-close, including onboarding to ongoing growth and account management.
• Develop and maintain R&D programmes to ensure the company remains at the forefront of the loyalty industry and applies the most cost-effective methods and approaches.
• Represent the Company in negotiations with clients, suppliers and other key contacts to secure the most effective contract terms.

Required Experience and Key Skills:

• At least ten years senior-level experience managing people and resources.
• Experience with the customer-loyalty lifecycle and maximising customer engagement in Publisher programmes.
• Experience setting and executing an agreed strategy and a successful track record in a relationship management role supporting major companies.
• Proven experience in business negotiations and internal/external relationship management (possibly developed in sales, consulting, marketing, business development or financial services).
• Understanding of financial and wider management principles and techniques.
• Experience in identifying cross-selling and upselling opportunities and being able to drive that through with clients.
• Strong presentation, communication and organisational skills and a high level of commercial awareness.
• Excellent deal negotiation and commercial structuring skills.
• Strong financial acumen, planning and forecasting.
• In-depth knowledge of markets and changing business environments.

This is a young, agile, dynamic business on an international growth trajectory and the Publisher team is a fascinating work environment comprising innovation excellence, implementation speed and international exposure. If you want to provide an important contribution to it reaching its next level of performance, please send a CV now!