Head of Digital Analytics (Basé à London)

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. We’re one of the biggest supermarkets in the UK with one of the largest websites. So marketing here really happens at scale. We move a lot faster than you’d think too, across Brand Planning, Brand Comms and Creative, Digital Marketing, CRM and Loyalty, Nectar 360, Insights, and Corporate Responsibility and Sustainability. More people shopping with us each week means more interactions. And thanks to data insight, we understand customers in a way that almost nobody else does. We work alongside incredible brand partners and the best agencies around. So if you have a passion to learn, grow and experience new teams, come and explore it all with us.

Why Join Us

We’re a business serving millions of customers a day, with the UK’s largest loyalty scheme and an ever-evolving set of digital platforms. All this equals over 1.2 billion transactions a year, presenting a volume, depth, and complexity of data that few can match. We don’t think we’re exaggerating when we say we have the most exciting data set in the country. We’ve got data from billions of transactions for our teams to play with. From it, we build scalable, high-performance products using cutting-edge technology that give our customers an amazing experience. In an inclusive, agile environment, you’ll have the space to be curious, to experiment, and solve real-world challenges. And you’ll get to see the output of your work in the hands of millions of people across the UK.

In the Argos Analytics team we’re embarking on a major transformation and you’ll stretch the imagination of what the power of digital data and insights can bring to how we do things. This is a leadership role within Argos Analytics and will drive Digital understanding and development for Argos. You’ll unlock value and use your intense curiosity to find creative ways to land impactful digital solutions that directly support Sainsbury’s Next Level strategy.

What Outcomes I Need To Deliver

As the Head of Digital Analytics, you will lead an agile, high calibre team of Digital Analysts and Digital Analytics Managers and be responsible for developing digital solutions that assist/automate decision-making across the business. You will be the eCommerce, Digital Product and Experimentation subject matter expert, exploiting Argos’s data assets to support the realisation of Sainsbury’s Next Level strategy. Your primary focus will be on delivering value for our Argos Digital divisions.

You’ll develop & maintain the relationship with stakeholders at all levels: this is a senior role and you’ll support your team by understanding the art of the possible in the functions that we work with so that you can influence our approach and ask the questions that make our stakeholders think differently.

As leader of the Argos Digital Analytics function, which includes eCommerce, Digital Marketing, Reporting, AB Testing and Digital Product Analytics you will help determine the appropriate disciplines to solve specific problems and create resource plans that focus on delivering demonstrable digital value. You will lead and uphold the development and standards of your team and their outputs, championing Digital Analytics across the business.

With excellent commercial acumen and stakeholder management skills, you will help the business identify opportunities and effectively communicate our analytics in simple and accessible ways to drive impact. You will be an ambassador for good digital standards, including ethics, governance, security, and assurance.

What You Need To Know And Show

• An inquisitive mind, constantly seeking opportunities and solving problems with curiosity.
• Confidence in handling complexity and ambiguity, partnering effectively with the Argos business to understand their problems and deliver value through digital acumen and compelling communication.
• A passion for high-quality digital data storytelling that effectively articulates the value of digital analytics in business decisions to drive real change.
• You excel in managing experienced teams, elevating their performance by coaching and upskilling them in digital analytics techniques, and supporting them through the scoping, research, and development product/analytics life cycle. This includes utilising multiple techniques across the digital discipline, from Adobe analytical methods, testing and experimentation and eCommerce.
• You champion the adoption of digital best practices in Argos Analytics, leading a team that collaborates closely with digital and engineering colleagues.
• You have experience using our core technologies (Python, SQL, Adobe) to develop and deploy innovative and impactful digital analytics. Our strategic tooling includes Adobe, Snowflake, Akami, Tealium, Firebase, Google Cloud (Big Query). Ideally, you have experience with these technologies or comparable alternatives.
• Ideally, you’ll have worked in Kanban, Scrum or if you’re a ninja, both. We use Teams, Confluence and Jira to collaborate, communicate and coordinate.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits.

Here are some of them:

• Starting off with colleague discount, you’ll be able to save 10% on your shopping online and instore at Sainsbury’s, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year.
• We’ve also got you covered for your future with our pensions scheme and life cover.
• You’ll also be able to share in our success as you may be eligible for a performance-related bonus of up to 65% of salary, depending on how we perform (in cash and shares).
• Your wellbeing is important to us too. You’ll receive an annual holiday allowance, and you can buy up to an additional week’s holiday, and we provide private healthcare.
• We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers.
• You’ll also receive a company car cash allowance unless you are going to travel 10,000 business miles in your role, then you’ll be able to choose a car.
• And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).