At a Glance
- Tasks: Lead a team to enhance sales operations and drive business growth.
- Company: Join Uber Eats, a leader in food delivery, transforming how people access meals.
- Benefits: Enjoy a collaborative office culture with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that shapes innovative solutions and drives impactful change.
- Qualifications: 8+ years in sales operations; strong analytical and communication skills required.
- Other info: Hybrid work model; must be in-office at least half the time.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for an outstanding coach player to join our Delivery Commercial Operations EMEA team as the Sales Operations Lead for the UK. The ideal candidate is passionate about designing and building creative solutions to our most complex problems. The DCO Lead partners closely with the General Manager, Head of Acquisition and Expansion, XFN leaders to assist in driving rhythm of business, predictability in reporting, analysing business trends, devising local GTM strategies and leading growth initiatives.
The ideal candidate has deep sales operations expertise, broad technical skills, strong financial acumen and analytical background. We are looking for a team leader experienced in GTM strategy and sales operations, who can assist GMs in running their day-to-day business, creating sales efficiencies, assessing sales performance, reporting on trends and patterns and leading cross-functional projects to drive operational improvements.
This role is responsible for standing up and managing a team of 3, supporting the commercial operating cadences, including forecasting, top deals review, Monthly or Quarterly Business Reviews, and other cadenced reporting and metrics. This role will drive the design of business requirements documents for improvements to our organisational tooling and processes, as well as design and execute experiments to drive growth or efficiencies.
What the Candidate Will Do
- Manage a team of three DCO analysts
- Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business
- Manage the development of continuously evolving forecast models using cutting edge methodologies
- Own quantitative analysis of the performance of the sales teams
- Manage the weekly, monthly, quarterly and annual business cadences
- Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
- Lead special projects in and outside of their segment and territory
Basic Qualifications
- 8+ years supporting a divisional Sales Operations function with 100+ Account Executives and Sales Managers
- Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
- Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
- Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency
- Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
- Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels
- Proven ability to influence with and without explicit authority, strong listening skills
- Track record of taking ownership, leading with data, diving deep without losing sight of the big picture
- Intermediate + proficiency in SQL, G-suites, and CRM tools such as Salesforce
- Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations
Preferred Qualifications
- 8+ years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions
- 2-3 years of experience as an Account Manager or an Account Executive in B2B environment
- Experience working in a high-growth B2B company
- MBA or higher degree in economics, math, business or similar discipline
- Ability to operate successfully in a lean, fast-paced organization
- Ability to scale quickly
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.
Head of DCO, Uber Eats - UK (Basé à London) employer: Golden Bees
Contact Detail:
Golden Bees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of DCO, Uber Eats - UK (Basé à London)
✨Tip Number 1
Familiarise yourself with Uber Eats' current sales operations and GTM strategies. Understanding their existing processes will help you identify areas where you can add value and suggest improvements during your discussions.
✨Tip Number 2
Network with current or former employees in similar roles at Uber Eats. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and implemented sales processes in previous roles. Highlighting your leadership skills and operational efficiency will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends and challenges in sales operations, especially within the B2B sector. Being able to speak knowledgeably about these topics will demonstrate your expertise and passion for the role.
We think you need these skills to ace Head of DCO, Uber Eats - UK (Basé à London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, GTM strategy, and team management. Use specific examples that demonstrate your analytical skills and ability to drive operational improvements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your background aligns with Uber Eats' goals. Mention your experience in managing teams and your success in implementing sales processes that enhance efficiency.
Showcase Analytical Skills: Provide examples of how you've used data to influence business decisions. Highlight any experience you have with SQL or CRM tools like Salesforce, as these are crucial for the role.
Prepare for Potential Assessments: Be ready for a pre-employment test or presentation. Think about how you can showcase your problem-solving abilities and your approach to developing sales support systems during this process.
How to prepare for a job interview at Golden Bees
✨Showcase Your Analytical Skills
Given the role's emphasis on quantitative analysis, be prepared to discuss specific examples where you've interpreted complex data and turned it into actionable insights. Highlight your experience with forecasting models and how you've used data to drive sales performance.
✨Demonstrate Stakeholder Management
This position requires strong collaboration skills. Share instances where you've built trust-based relationships with cross-functional partners. Discuss how you’ve navigated different organisational functions to achieve common goals.
✨Prepare for Leadership Questions
As a team leader, you'll need to demonstrate your ability to manage and develop a team. Be ready to talk about your leadership style, how you motivate your team, and any challenges you've faced in leading projects or initiatives.
✨Understand GTM Strategies
Since the role involves defining and implementing go-to-market strategies, brush up on your knowledge of GTM frameworks. Be prepared to discuss your previous experiences in developing these strategies and how they contributed to business growth.