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- Tasks: Lead digital transformation strategies and engage with clients to drive business growth.
- Company: WNS is a top BPM company, transforming businesses across various industries with innovative solutions.
- Benefits: Enjoy competitive salary, remote work options, and opportunities for professional development.
- Why this job: Join a dynamic team focused on digital innovation and make a real impact in diverse industries.
- Qualifications: 10-15 years of experience in digital engagements and Agile delivery models required.
- Other info: Ideal for those passionate about technology and consulting, with a strong entrepreneurial spirit.
The predicted salary is between 72000 - 108000 £ per year.
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.
We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services, and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 62,000+ employees.
Client value and customer outcomes are generated using 5 transformation levers:
- Target Operating Model Redesign: Outsourcing, role and center consolidation etc.
- Business Process Re-engineering: Process optimisation using Lean, 6 Sigma etc.
- Analytics: Helping our clients understand what’s driving their business.
- Digital: Designing and implementing digital solutions to reduce manual effort and improve customer service.
- Robotic Process Automation: Implementing robotic process automation to ensure that process steps can be taken faster and with lower headcount.
Digital Transformation Strategy
Responsible for engaging with WNS customers and potential customers to develop and grow the digitally enabled Business Transformation and consulting services across Europe to meet the company’s objectives of driving digitally enabled revenue growth, profitability, customer success, and stakeholder experience. Should have 10-15 years of experience having worked with relevant companies with a strong focus on digital engagements (incl. IA, RPA, iBPMS, AI/ML, platforms) over the past 5 years. Experienced in working in Agile onshore and offshore delivery models. Ideally having worked across a breadth of industries to deliver digital transformation assessments, solutions, and implementation.
Roles and Responsibilities:
- Practice and Business Development: In consultation with the on and off shore digital transformation teams, Business Unit and Horizontal Unit solution teams and other onshore Practice leads, determine goals and objectives of customers and of their businesses. Contribute to the internal strategies of the business and horizontal units and collaboratively identify digital opportunities. Integrating onshore and offshore Digital, IT, Analytics, and Operations teams to drive digital solutions and their implementations and thought leadership. Engage with hunting and farming sales teams to acquire new customers, develop strong customer relationships and ensure customer success.
- Professional Service Delivery: Perform consulting work as needed on client transformation engagements. Ensure successful delivery of professional service engagements to clients. Keep abreast of the latest developments in the field and be ready to learn new things.
- Financial Management: Seek to maximize revenue and improve profitability. Contribute to budget planning, resourcing and procurement. Manage assigned customer transformation accounts and monitor and report on the expenses. Understand and report on the financial and legal implications of the contracts.
- Organisational Development: Contribute to internal organisational maturity, certifications, and accreditations.
Qualifications:
- Bachelors Degree.
- Strong focus on digital engagements (incl. IA, RPA, iBPMS, AI/ML, platforms) over the past 5 years.
- Experienced in working in Agile onshore and offshore delivery models. Ideally having worked across a breadth of industries to deliver digital transformation assessments, solutions, and implementation.
Additional Information:
- Demonstrated experience and/or industry certifications in digital assessment/consulting, Design Thinking, Enterprise Integration, IoT, Big Data, AI/ML, Cloud, Mobile, Middleware, and Cyber-Physical Security.
- Entrepreneurial passion to build and develop teams.
- Breadth of industry experience and depth of domain expertise.
- Experience – 10+ years desirable.
Seniority level: Director
Employment type: Full-time
Job function: Consulting
Industries: Outsourcing/Offshoring
Director/ Partner - Digital Consulting (Basé à London) employer: Golden Bees
Contact Detail:
Golden Bees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director/ Partner - Digital Consulting (Basé à London)
✨Tip Number 1
Network with professionals in the digital consulting space, especially those who have experience with WNS or similar companies. Attend industry events and webinars to connect with potential colleagues and clients, as personal connections can often lead to job opportunities.
✨Tip Number 2
Stay updated on the latest trends in digital transformation, particularly in areas like AI, RPA, and analytics. Being knowledgeable about current technologies and methodologies will not only help you in interviews but also demonstrate your commitment to the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led digital transformation projects in the past. Highlight your experience with Agile methodologies and cross-industry solutions, as these are key aspects of the role.
✨Tip Number 4
Familiarise yourself with WNS's client base and the industries they serve. Understanding their business challenges and how your skills can address them will give you a significant edge during discussions with hiring managers.
We think you need these skills to ace Director/ Partner - Digital Consulting (Basé à London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital transformation, consulting, and the specific technologies mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital consulting and how your background aligns with WNS's goals. Mention specific projects or achievements that demonstrate your expertise in digital engagements and transformation.
Showcase Industry Knowledge: Demonstrate your understanding of the industries WNS operates in by mentioning relevant trends or challenges. This shows that you are not only qualified but also genuinely interested in the company's work.
Highlight Leadership Experience: As this is a director-level position, emphasise your leadership skills and experience managing teams. Provide examples of how you've successfully led digital transformation initiatives and contributed to business growth.
How to prepare for a job interview at Golden Bees
✨Showcase Your Digital Expertise
Make sure to highlight your experience with digital engagements, especially in areas like AI, RPA, and analytics. Be prepared to discuss specific projects where you've successfully implemented these technologies.
✨Demonstrate Leadership Skills
As a Director/Partner, you'll need to show your ability to lead teams and drive business development. Share examples of how you've built and developed teams in previous roles, and how you foster collaboration between onshore and offshore teams.
✨Understand the Company's Vision
Familiarise yourself with WNS's mission and values. Be ready to discuss how your vision aligns with theirs and how you can contribute to their goals of driving digitally enabled revenue growth and customer success.
✨Prepare for Financial Discussions
Since financial management is a key responsibility, be prepared to discuss your experience with budget planning and managing transformation accounts. Highlight any relevant achievements in maximising revenue and improving profitability.
