Director, Global Connect – Account Linking Product (Basé à London)

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our Decency Quotient (DQ) drives our culture and everything we do. We cultivate an inclusive environment that respects individual strengths, perspectives, and experiences. We believe that diverse backgrounds drive innovation, enable better decision-making, and lead to stronger business results.

The Mastercard Open Finance product team brings to life our vision of empowering consumers to benefit from their financial data. We focus on creating innovative solutions that unlock FinTech potential and simplify everyday consumer experiences. Trusted by leading organizations, our platform enables some of the industry’s most transformative services. As a key driver of growth in this fast-expanding area, our team is shaping the future of financial connectivity by delivering new capabilities to market.

As part of the Global Open Finance, Network Services team, the Director of our Global Connect product is responsible for executing the product strategy for our account linking services, referred to as Mastercard Connect. Connect underpins all use cases enabled by the Mastercard Open Finance platform. For partners, Connect supports flexible integration models that provide customization to enhance the user experience. For consumers, Connect enables secure access and management of connected accounts. This role will partner closely with Engineering, Regional Product Leads and Design teams to advance the roadmap for the Global Connect product. The role will oversee the product lifecycle from concept to enhancements with a focus on continuous improvement. This global role will focus on scaling the product across all markets as well as manage our international market expansion opportunities with our Connect experience.

Responsibilities include:

• Global Product Strategy Development: Define and execute the global product strategy for delivering a best-in-class consumer and client experience across all regions.
• Integration and Unification: Oversee the integration of regional applications into a unified global platform, ensuring consistency and quality across all markets.
• Product and Engineering Partnership: Deepen collaboration across product and engineering teams to address global business opportunities and solve challenges with urgency. Maintain high standards for quality and performance.
• Roadmap Execution: Execute the global Connect product roadmap, prioritising features and enhancements that add value to all stakeholders. Ensure timely delivery of commitments in close partnership with PMO.
• Product Lifecycle Management: Focus on continuous improvement with input from stakeholders to define short-term enhancements and long-term vision. Maintain a pulse on industry dynamics and regulatory changes to inform the global Connect product roadmap.
• Performance Management: Identify and track KPIs to analyse conversion rates, performance, and improvement areas. Move fast, test, learn, iterate, and scale globally.

To succeed in this role, you will have:

• Product Manager experience, with demonstrated ability to launch and scale complex, API-driven solutions; global experience a strong plus.
• Technical proficiency with a deep understanding of system dynamics, platforms, and API designs to optimise solutions for clients and users.
• Understanding of Open Banking and Open Finance with proficiency in core use cases (e.g., account opening, payments, lending).
• Impact-driven with experience building a multi-quarter roadmap and executing key business initiatives.
• Creative problem-solving that brings in different perspectives connecting client needs with Mastercard’s strategy.
• Excellent collaboration skills, with the ability to influence and lead cross-functional teams across different regions and business units.
• Experience managing product backlogs, writing user stories, and coordinating releases with engineering teams.
• Ability to translate business, experience, and operational needs into clear, actionable product requirements.
• Excellent organisational, verbal, and written communication skills.
• A bachelor's degree in business, technology, or a related field.

If you thrive in fast-paced environments, enjoy solving complex user experience & design challenges, and want to help shape the future of Open Finance, we want to hear from you!

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.