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- Tasks: Lead operational activities and drive improvements across the EMEA Insurance Consulting business.
- Company: Join WTW, a global leader in insurance consulting and technology, transforming the industry with innovative solutions.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative work culture.
- Why this job: Be part of a dynamic team making a real impact in the insurance sector while enhancing your leadership skills.
- Qualifications: Proven experience in operations management and strong communication skills are essential for this role.
- Other info: Opportunity to engage in global projects and collaborate with teams across six continents.
The predicted salary is between 43200 - 72000 £ per year.
WTW’s Insurance Consulting and Technology business serves the insurance industry with a combination of advisory services and leading-edge technology. Our mission is to innovate and transform insurance, delivering solutions that help clients better select, finance, and manage risk and capital.
We work with clients of all sizes globally, including many of the world’s leading insurance groups. Our specialist insurance software is used by over 1,000 clients across six continents. With over 1,700 colleagues in 35 markets, we aim to be a partner and employer of choice in the insurance industry.
As a Director, Change and Operations for ICT EMEA, you will collaborate with the Regional Line of Business (LoB) Leader, EMEA Leadership Team, and senior teams to develop, coordinate, and execute operational activities across the EMEA ICT (Insurance, Consulting and Technology) business.
The Role- Continuous Improvement and Simplification
- Challenge current processes to eliminate internal friction and costs, and implement improvements.
- Enhance cross-Division collaboration and cross-resourcing with Divisional Leaders.
- Simplify and establish regional MI in collaboration with Global MI for ELT.
- Improve tools and capabilities for complex projects with Project Managers.
- Planning and Execution
- Support Divisional Leaders in understanding internal culture and capabilities to meet goals.
- Align with WTW-wide and regional initiatives, contributing to continuous improvement and change management.
- Coordinate with all corporate functions to ensure effective support of the ICT business.
- Lead, design, and manage ad-hoc projects to deliver strategic objectives.
- Support sales enablement activities, putting clients first.
- Drive efficiency and effective use of business tools like Oracle, Mavenlink, Dynamics, and others.
- Lead ICT teams across EMEA in Operations, Consulting Technology Solutions, proposal support, and project management.
- Governance & Reporting
- Develop frameworks for business metrics, tracking, quality standards, and actions.
- Create MI to support leadership decisions and performance communication.
- Manage pipeline, forecasting, and financial rigor.
- Work with Regional Excellence Leader to ensure quality and risk management.
- Communication
- Develop and execute the ICT EMEA communication strategy in collaboration with regional teams.
- Global Collaboration
- Engage with global ICT Operations teams for knowledge sharing and initiative rollout.
- Participate in global projects and represent EMEA ICT in global discussions.
Director, Change and Operations, Insurance Consulting EMEA employer: Golden Bees
Contact Detail:
Golden Bees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Change and Operations, Insurance Consulting EMEA
✨Tip Number 1
Familiarise yourself with the latest trends in insurance technology and consulting. Understanding how these innovations can transform operations will help you stand out during discussions with our leadership team.
✨Tip Number 2
Network with professionals in the insurance consulting field, especially those who have experience in change management. Engaging with industry experts can provide insights that will be valuable in your role and demonstrate your commitment to continuous improvement.
✨Tip Number 3
Showcase your experience in leading cross-functional teams and managing complex projects. Highlighting specific examples of how you've driven efficiency and collaboration will resonate well with our focus on operational excellence.
✨Tip Number 4
Prepare to discuss your approach to developing communication strategies within a diverse team. Effective communication is key in our global environment, so demonstrating your ability to engage and align teams will be crucial.
We think you need these skills to ace Director, Change and Operations, Insurance Consulting EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in change management and operations within the insurance consulting sector. Use specific examples that demonstrate your ability to drive efficiency and lead teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for innovation in the insurance industry. Discuss how your skills align with the role's requirements, particularly in continuous improvement and cross-Division collaboration.
Showcase Leadership Experience: Emphasise any previous leadership roles you've held, especially those involving project management or operational strategy. Highlight your ability to coordinate with senior teams and support sales enablement activities.
Demonstrate Global Collaboration Skills: Mention any experience you have working in global teams or projects. This is crucial for the role, so provide examples of how you've engaged with diverse teams to achieve common goals.
How to prepare for a job interview at Golden Bees
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the Director, Change and Operations role. Familiarise yourself with WTW’s mission, the specific responsibilities outlined in the job description, and how they align with your experience.
✨Prepare for Scenario-Based Questions
Expect to be asked about your experience with continuous improvement and change management. Prepare specific examples from your past roles where you successfully led projects or initiatives that resulted in operational efficiencies.
✨Showcase Your Collaborative Skills
This role requires significant collaboration across various teams. Be ready to discuss how you've worked with different departments or stakeholders in the past to achieve common goals, and highlight any successful cross-division projects.
✨Demonstrate Your Knowledge of Tools
Familiarise yourself with the business tools mentioned in the job description, such as Oracle, Mavenlink, and Dynamics. Be prepared to discuss how you have used similar tools in your previous roles to drive efficiency and support project management.
