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- Tasks: Lead and manage Soft FM services, ensuring top-notch delivery and financial performance.
- Company: Join Compass Group UK&I, a leader in high-quality service and inclusivity.
- Benefits: Enjoy perks like a contributory pension, digital GP access, and exclusive travel discounts.
- Why this job: Be part of a dynamic team that values diversity and fosters career growth.
- Qualifications: Experience in Soft FM management, strong leadership, and excellent negotiation skills required.
- Other info: Embrace a culture of excellence and continuous improvement in a healthcare setting.
The predicted salary is between 43200 - 72000 £ per year.
We are dedicated to delivering high-quality products and services to our clients while fostering a dynamic and inclusive workplace. As we continue to expand, we are looking for experienced and commercially-minded Contract Directors to collaborate with our NHS teams, managing the full Soft Facilities Management (FM) service. This is a pivotal role, responsible for ensuring the efficient and effective delivery of all soft FM services, including cleaning, catering, portering, and retail operations, while driving financial performance and enhancing customer satisfaction.
This role involves strategic planning, contract negotiation, compliance monitoring and team leadership, fostering a high-performance culture, to ensure that our contracts are managed efficiently and effectively. The ideal candidate will possess a strong background in Soft FM Contract management, excellent negotiation skills, and the ability to work collaboratively with various stakeholders.
Key Responsibilities:- Commercial Management: Oversee the financial performance of the soft FM and retail operations, including budgeting, forecasting, and cost control, ensuring services are delivered within budget and maximising revenue opportunities.
- Contract Management: Manage and monitor all soft FM and retail contracts, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs).
- Operational Excellence: Lead the day-to-day operations of the soft FM and retail services, ensuring high standards of service delivery, safety, and customer satisfaction.
- Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including hospital management, service providers, and suppliers, ensuring alignment and collaboration.
- Team Leadership: Manage and develop a high-performing team, fostering a culture of excellence, accountability, and continuous improvement.
- Risk Management: Identify and mitigate risks related to service delivery, compliance, and financial performance, ensuring a safe and secure environment for patients, staff, and visitors.
- Proven Experience: Significant experience in a senior management role within Soft FM, ideally within a healthcare setting.
- Commercial Acumen: Strong financial management skills with a track record of driving revenue growth and managing budgets effectively.
- Leadership Skills: Demonstrated ability to lead and inspire teams, with excellent communication, negotiation, and interpersonal skills.
- Contract Management: Experience in managing large-scale contracts and service providers, with a focus on quality, compliance, and cost-effectiveness.
- Customer Focus: A commitment to delivering exceptional customer service, with an understanding of the unique challenges of a healthcare environment.
- Problem-Solving: Strong analytical and decision-making skills, with the ability to think strategically and resolve complex issues.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us: Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Contract Director (Basé à London) employer: Golden Bees
Contact Detail:
Golden Bees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Director (Basé à London)
✨Tip Number 1
Familiarise yourself with the specific challenges and regulations of the healthcare sector, particularly in Soft FM. Understanding the unique environment will help you demonstrate your expertise during discussions with our team.
✨Tip Number 2
Network with professionals in the Soft FM industry, especially those with experience in healthcare. Engaging with others in the field can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your previous successes in contract management and financial performance. Be ready to share specific examples that highlight your ability to drive revenue growth and manage budgets effectively.
✨Tip Number 4
Showcase your leadership style and how you've developed high-performing teams in the past. We value a collaborative approach, so be prepared to discuss how you foster a culture of excellence and accountability.
We think you need these skills to ace Contract Director (Basé à London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Soft FM contract management, focusing on relevant roles and achievements. Use specific examples that demonstrate your financial management skills and leadership abilities.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your commercial acumen, negotiation skills, and experience in managing large-scale contracts, while also showcasing your commitment to customer service.
Highlight Relevant Experience: In your application, clearly outline your significant experience in senior management roles within Soft FM, particularly in healthcare settings. Mention any specific projects or contracts you have successfully managed.
Showcase Leadership Skills: Demonstrate your ability to lead and inspire teams by providing examples of how you've developed high-performing teams in the past. Highlight your communication and interpersonal skills, as these are crucial for stakeholder engagement.
How to prepare for a job interview at Golden Bees
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience with financial management and how you've driven revenue growth in previous roles. Highlight specific examples where you successfully managed budgets and maximised revenue opportunities.
✨Demonstrate Leadership Skills
Share instances where you've led teams effectively, focusing on how you inspired and developed your team members. Discuss your approach to fostering a high-performance culture and how you handle team dynamics.
✨Prepare for Contract Management Questions
Expect questions about your experience with managing large-scale contracts. Be ready to explain how you've ensured compliance with SLAs and KPIs, and provide examples of how you've navigated challenges in contract negotiations.
✨Emphasise Stakeholder Engagement
Discuss your strategies for building and maintaining relationships with key stakeholders. Provide examples of how you've collaborated with various parties to ensure alignment and successful service delivery.
