Technical Supervisor in West End

Technical Supervisor needed for a large well-known Facilities Management organisation based on a mobile basis in Holborn, London, who are looking to employ an experienced and well-rounded Technical Supervisor that takes pride in their work. The successful candidate will be supervising day-to-day operations of facilities services on the Contract, supporting the Area Facilities Manager to meet all SLA, KPI, and statutory compliance targets.

The successful candidate would need to have an NVQ Level 2 or 3 in Electrical or Mechanical field as well as having experience in managing a team of engineers.

• Salary: £48,000 per annum
• 24 days holiday + public holidays
• Life Cover equivalent to 1.5 times annual
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programs
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including WiE (RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
• 24/7 Employee Assistance Program and access to mental wellbeing app

Some of the main duties of the Technical Supervisor will include:

• To effectively manage a team of engineers carrying out all aspects of maintenance in accordance with KPIs/SLAs in a safe working manner.
• Working closely with the helpdesk and other support functions to ensure performance meets contractual KPIs.
• Provide timely support to maintain the highest standard of statutory compliance.
• Ensure compliance with all legislative requirements in accordance with the Environmental Health & Safety policy, quality, sustainability, and energy efficiency related standards, including Legionella Management.
• Assist in producing all required documentation to ensure that any incidents are recorded and escalated as per the requirements of the contract.
• Act as an Appointed Person / Responsible Person for Technical Disciplines, as required.
• Manage the engineer's data and job details in accordance with client requirements to ensure that the Computer Aided Facilities Management System (CAFM) is maintained to a current and accurate status.
• Supervision of sub-contractors and specialist providers where required.
• Build strong professional relationships with other groups within Engineering Services and the wider Group.
• Drive effective maintenance policies including adequate and rationalised spares, time-management concepts and techniques.
• Participate in the 24/7 maintenance cover (including on call rota) of the Building Engineering Services during normal and emergency activities.
• Proactively manage preventative maintenance, corrective works, compliance in line with company systems and process whilst maintaining the highest level of customer focus.
• Identify and manage a Critical Spares strategy.
• Carry out sub-contractor audits and awareness.
• Manage and co-ordinate all statutory maintenance activities.
• Account growth i.e. improvement of self-delivery and projects.
• Supporting specific area team members as required.
• Support and develop the Company Values and develop, motivate and lead the Team to work in partnership with other service teams to promote positive customer relations.

• Multi-skilled engineer with a qualified discipline with previous experience.
• Team working experience.
• Must have the balanced ability to think clearly in extreme circumstances.
• Working knowledge of Microsoft Office, including Word and Outlook.
• Experience of using a CAFM system.
• Good experience and track record in working in Facilities Management.
• Good knowledge of building services and legislation.
• Due to the nature of the contract, successful postholder must be able to obtain and maintain security vetting.

This really is a fantastic opportunity for a Technical Supervisor to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out!