At a Glance
- Tasks: Manage and implement exciting IT projects for diverse customers.
- Company: Leading IT Managed Service Provider in West Sussex.
- Benefits: Competitive salary, benefits package, pension, and company car.
- Other info: Opportunity for professional growth and hands-on project management experience.
- Why this job: Join a dynamic team and make a real impact in IT infrastructure.
- Qualifications: 3+ years in 3rd Line support with relevant IT certifications.
The predicted salary is between 40000 - 45000 £ per year.
I am recruiting for a 3rd Line Infrastructure Project Engineer for a leading IT MSP (Managed Service Provider) based in West Sussex.
As a 3rd Line Infrastructure Project Engineer you will be responsible for managing and implementing projects for customers. You must have a valid UK drivers license and you will get to use a company car to visit customers.
Responsibilities:- The design, implementation, and support of various projects, to include Networks, Disaster Recovery, Office Moves, Microsoft related technologies: Azure, Windows Server, Hyper-V, 365, Exchange, SQL, SharePoint, etc.
- Providing 3rd Line technical support when required to support the ServiceDesk.
- Creating and maintaining customer documentation when changes are made (Visio network diagrams, internal documentation etc).
- Project Management - ensuring projects are delivered on time and in line with the scope of work.
- Handover of projects to the helpdesk following project completion and customer satisfaction.
- Providing support documentation and/or training if required, enabling the desk to support the new system professionally.
- 3 years minimum experience in similar role/3rd Line support.
- Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, PRINCE2, Cisco CCNA.
- Strong knowledge of Azure and current supported MS operating systems Server & Workstation.
- Good knowledge of supporting MS Office applications.
- Proficiency in Active Directory, Group Policy, DHCP and DNS.
- Advanced networking abilities. Install, configuration, and troubleshooting.
- Knowledge of domains, basic web hosting, SSL's.
- Good experience of remotely troubleshooting hardware including UPS, NAS, Printers.
- Experience using Visio for network documentation.
3rd Line Infrastructure Project Engineer in Sussex employer: Gold Group
Join a dynamic and innovative IT Managed Service Provider in West Sussex, where your expertise as a 3rd Line Infrastructure Project Engineer will be valued and nurtured. With a strong focus on employee development, we offer competitive salaries, comprehensive benefits, and a supportive work culture that encourages collaboration and growth. Enjoy the unique advantage of working in a vibrant location while utilising a company car for client visits, ensuring your role is both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Infrastructure Project Engineer in Sussex
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars. The more people you know in the IT world, the better your chances of landing that 3rd Line Infrastructure Project Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects and achievements. This can be a game-changer during interviews, as it gives potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for technical interviews by brushing up on your knowledge of Azure, Windows Server, and networking. We all know that confidence is key, so practice answering common technical questions to ace that interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace 3rd Line Infrastructure Project Engineer in Sussex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the 3rd Line Infrastructure Project Engineer role. Highlight your relevant experience with Microsoft technologies and project management skills. We want to see how your background fits perfectly with what we're looking for!
Show Off Your Certifications:If you've got any professional IT certifications like MCP, MCSA, or PRINCE2, flaunt them! These are key for us, so make sure they’re front and centre in your application. It shows you’ve got the chops for the job.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We love a good story, but we also appreciate brevity. Make sure to mention your experience with Azure and networking, as these are crucial for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Gold Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure, Windows Server, and other Microsoft technologies mentioned in the job description. Be ready to discuss specific projects you've worked on that involved these technologies, as this will show your practical experience.
✨Showcase Your Project Management Skills
Since project management is a key part of the role, prepare examples of how you've successfully managed projects in the past. Highlight your ability to deliver on time and within scope, and be ready to discuss any challenges you faced and how you overcame them.
✨Prepare for Technical Questions
Expect to face some technical questions during the interview. Brush up on your networking knowledge, especially around Active Directory, DHCP, and DNS. Practising troubleshooting scenarios can also help you feel more confident when answering these questions.
✨Documentation is Key
Since creating and maintaining customer documentation is part of the job, think about how you've approached documentation in previous roles. Be prepared to discuss your experience with tools like Visio and how you ensure that documentation is clear and useful for others.
