Gold Group in West Sussex is seeking an experienced 3rd Line Service Desk Technician to join a busy MSP. This office-based role requires deep escalation skills, hands-on infrastructure work and mentoring of junior engineers.
You will handle complex incidents across Microsoft 365/Azure, Windows Server and on-prem environments, while communicating clearly with clients and coordinating with vendors. The position focuses on delivering high-quality IT support from a central office.
#J-18808-Ljbffr
Senior 3rd Line MSP Technician – Office Based in Pulborough employer: Gold Group
Join a leading Facilities Management organisation in Birmingham, where we prioritise employee well-being and professional growth. With competitive benefits including a generous salary, car allowance, and extensive learning opportunities, we foster a supportive work culture that values collaboration and innovation. Our commitment to corporate social responsibility and employee assistance programmes ensures a fulfilling and rewarding workplace for all team members.
