Gold Group is recruiting a Lead Service Designer to drive end-to-end service design for complex digital services across Manchester, Leeds, Sheffield, and Birmingham. You will lead service design activities, collaborate with cross-functional teams, translate policy and user needs into practical solutions, and guide governance aligned with the Government Service Standard.
The role involves shaping service outcomes, delivering artefacts and recommendations, and coaching teams in user-centred design
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Hybrid Service Design Lead - Government Digital in Manchester employer: Gold Group
Join a leading Facilities Management organisation in Birmingham, where we prioritise employee well-being and professional growth. With competitive benefits including a generous salary, car allowance, and extensive learning opportunities, we foster a supportive work culture that values collaboration and innovation. Our commitment to corporate social responsibility and employee assistance programmes ensures a fulfilling and rewarding workplace for all team members.
