At a Glance
- Tasks: Support client accounts and manage digital signage projects in a fast-paced environment.
- Company: Established North London company specialising in digital signage services.
- Benefits: Exciting career progression opportunities and a dynamic office environment.
- Why this job: Join a rapidly expanding team and make a real impact in the digital signage industry.
- Qualifications: Tech-savvy, detail-oriented, and strong communication skills required.
- Other info: This is an entry-level, fully office-based role with great learning potential.
The predicted salary is between 28800 - 48000 Β£ per year.
Our client is looking for an Account Executive who will provide day-to-day support for assigned client accounts, serving as a key contact point for client requests and project coordination. This entry-level, client facing role requires a technology-savvy professional who can deliver responsive service while managing digital signage requirements across the food service, retail, stadium, and events sectors.
This established company is based in North London and is a provider of world class digital signage services, for retail and corporate settings, from hospital waiting rooms to coffee shops to football stadia. They provide an end-to-end solution, including hardware and software, installation, maintenance, content creation & management. With the company expanding rapidly, they are offering an exciting opportunity to be part of something special, with great career opportunities and progression. They have a strong reputation for delivering high-quality, high-touch content management services to our diverse customer base.
The successful candidate will contribute to smooth operations while developing expertise in digital display technologies within a growing company.
KEY RESPONSIBILITIES- Serve as a responsive point of contact for assigned client accounts on day-to-day requests and queries
- Respond promptly to client communications via email and phone
- Build positive working relationships with client contacts
- Maintain regular communication to ensure client satisfaction
- Escalate complex issues to team managers when appropriate
- Coordinate delivery of digital signage content updates and changes with internal teams
- Process requests, and documentation with attention to detail
- Manage data entry and file organization for client accounts
- Prepare basic status updates and reports as required
- Maintain accurate and up-to-date client records in CRM systems
- Ensure content meets technical specifications and brand guidelines
- Perform basic quality checks on digital signage content before deployment
- Proactive approach to developing new skills
- Able to work under pressure & at speed
- Attention to detail
- Technologically proficient
- Strong communication skills - both verbally & electronically
Account Executive in London employer: Gold Group
Contact Detail:
Gold Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Account Executive in London
β¨Tip Number 1
Get to know the company inside out! Research their digital signage solutions and understand their client base. This will help you tailor your conversations and show that you're genuinely interested in what they do.
β¨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen your skills.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and might even lead to a referral, which can be a game-changer in landing the job.
β¨Tip Number 4
Donβt forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, itβs a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Account Executive in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight any relevant experience, especially in client-facing positions or tech-savvy roles. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your skills align with our needs. Keep it friendly and professional β we love a bit of personality!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your strong communication skills in your application. Whether it's through your writing style or examples of past experiences, let us know you can connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Gold Group
β¨Know Your Stuff
Make sure you understand the basics of digital signage and the sectors you'll be working in, like food service and retail. Brush up on the company's services and be ready to discuss how you can contribute to their success.
β¨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice your verbal and written communication. Be prepared to demonstrate how you would handle client queries and maintain positive relationships during the interview.
β¨Be Detail-Oriented
Attention to detail is key in this role. Bring examples of how you've successfully managed projects or tasks that required meticulous organisation. This will show that you can handle the responsibilities of maintaining accurate client records and processing requests.
β¨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you gauge if this is the right fit for you. Plus, it gives you a chance to engage with the interviewers!