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- Tasks: Nurture client relationships and achieve sales targets in a dynamic IT environment.
- Company: Leading IT Managed Service Provider based in Mid Sussex.
- Benefits: Competitive salary, 31 days holiday, pension scheme, and potential for OTE.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact in the tech industry.
- Qualifications: Experience in MSP, strong communication skills, and a passion for technology.
The predicted salary is between 30000 - 35000 £ per year.
I am recruiting for an IT Account Manager for a leading IT MSP (Managed Service Provider) based in Mid Sussex. The IT Account Manager is responsible for nurturing client relationships within their territory and achieving sales targets to assist the sales department in achieving targets. This position must farm active clients to up-sell products and services by developing a thorough understanding of their business and technology needs and matching that to our products and services.
IT Account Manager Duties and Responsibilities
- Work with active clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands.
- Communication of these requirements to all stakeholders to convert them into profit for the company, and ensuring the relationship with the client is retained.
- Cross-selling and up-selling services and solutions to existing accounts.
- Qualify new sales opportunities for current clients and process as per company system requirements.
- Receive requests for service and product details from clients and provide timely responses.
- Conduct onsite or online presentations that showcase the services and products of the company to active clients.
IT Account Manager Skills and Experience
- Ideally MSP background.
- Proficient with general Microsoft office applications.
- Skill in preparing written communications and materials.
- Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
- Typing skills to ensure quick and accurate data entry.
Personal Attributes
- Passion for technology.
- Enjoy working with people and external audiences.
- High energy and drive.
- Strong organizational, presentation, and customer facing skills.
- Ability to multi-task and adapt to changes quickly.
- Self-motivated with the ability to work in a fast-moving environment.
- Team player with a positive team-based attitude.
- Goal orientated and able to work under pressure to achieve goals and targets.
- Willingness to follow process.
IT Account Manager Benefits
- 31 Days Holiday.
- Pension: 5% Employee / 4% Employer.
- OTE TBC at interview.
Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
IT Account Manager employer: Gold Group
Contact Detail:
Gold Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Account Manager
✨Tip Number 1
Get to know the company inside out! Research their services, clients, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events or webinars where you can meet potential employers or other IT professionals. Don't be shy—introduce yourself and make connections that could lead to job opportunities.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience align with the role of an IT Account Manager. Highlight your ability to nurture client relationships and drive sales—this is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the IT Account Manager role. Highlight your experience with client relationships and sales targets, as these are key to what we’re looking for.
Showcase Your Skills: Don’t forget to mention your proficiency with Microsoft Office and any relevant MSP experience. We want to see how your skills align with our needs, so be specific!
Be Personable: Since this role involves a lot of communication, let your personality shine through in your application. We love candidates who can connect with clients and have a passion for technology.
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role!
How to prepare for a job interview at Gold Group
✨Know Your Clients
Before the interview, research the company’s existing clients and their industries. Understanding their needs will help you demonstrate how you can nurture these relationships and up-sell effectively.
✨Showcase Your Communication Skills
Prepare to discuss your interpersonal skills and provide examples of how you've successfully communicated with clients in the past. Highlight your active listening abilities and how they’ve helped you meet client needs.
✨Demonstrate Your Tech Savvy
Brush up on the latest technology trends relevant to the company’s services. Be ready to discuss how you can leverage technology to enhance client relationships and drive sales.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview. Practice presenting products or services as if you were in front of a client. This will showcase your presentation skills and ability to think on your feet.