Head of Reinstatement Cost Assessment in Worcester

Salary c£80,000 - £85,000 + Benefits Package (c15% bonus, £6.5k car allowance, 25 days holiday, medical, pension)

We are currently working on behalf of Innovus Group, an established, well respected, and growing property company. Innovus are committed to delivering market leading solutions and professional services and as the Head of Reinstatement Costs, you will be contributing to our vision to be recognised as the market leading provider of services to the UK's property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.

Who we are looking for:

• Membership/Fellowship of the Royal Institution of Chartered Surveyors (MRICS/FRICS)

Skills and Experience

• Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types.
• Proven track record of successful project delivery, including the management of contractors and consultants.
• Strong commercial acumen with the ability to clearly articulate practice performance to senior management.
• Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives.
• In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery.
• Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including CDM.
• Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally.
• Previous experience within RCA and the insurance industry is beneficial.
• Strong people management and stakeholder engagement capabilities.
• Robust project management and delivery skills.
• Experience in insurance remediation works (e.g., fire and flood damage) is desirable.
• Proficient IT skills, including Windows, report writing, Spons, and database systems.

Responsibilities:

• Provide leadership and direction to RCA team fostering a collaborative and high-performance work environment which focuses on service and growth.
• Mentor and develop staff, encouraging professional growth and skill enhancement.
• Drive a great people culture in the business that is inclusive, provides opportunity and delivers results.
• Define, measure and improve key performance indicators with a focus on service and efficiency.
• Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship.

Regulatory Compliance and Risk Management:

• Stay current with relevant laws, regulations, and industry standards related to land surveying.
• Ensure that all RCA works comply with legal requirements.
• Identify and mitigate potential risks, ensuring the successful completion of deliverables.

Collaboration:

• Engage positively with key stakeholders in the FirstPort, Campions and the wider Emeria UK Executive teams to drive intra group trading where possible.
• Engage proactively and positively with clients to provide confidence in services delivered.
• Agree and embed service level agreements for all business services activities with clients.

Quality Assurance:

• Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables.
• Produce documentation in full compliance with RICS regulations and best practice.

Budget Oversight:

• Manage the surveying department budgets across Innovus Surveyors.
• Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures.

Technology Integration:

• Stay abreast of technological advancements in surveying tools and methods.
• Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs.

Business Development:

• Grow the business services division through organic, acquisitive and new product/market activities.
• Participate in business development activities to secure new surveying projects.

And to carry out any other duties necessary for the efficient operation of the team and assist the Director of Surveying as required.