Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install, service, and repair advanced diagnostic instruments in clinical labs.
- Company: Join a stable organisation focused on impactful medical technology.
- Benefits: Quarterly bonuses, comprehensive training, and attractive pension package.
- Why this job: Make a real difference in patient care and laboratory performance.
- Qualifications: Experience in field service engineering or related technical fields.
- Other info: Work independently while collaborating with a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Field Service Engineer supporting complex scientific or medical instrumentation? Do you thrive in the field, enjoy solving technical challenges, and want to work with technology that genuinely impacts patient care and laboratory performance?
We are recruiting a Field Service Engineer to support a portfolio of in vitro diagnostic (IVD) systems used within clinical laboratory environments. While this position sits firmly within the IVD market, we welcome applications from engineers with backgrounds in medical devices, laboratory automation, or life sciences instrumentation who are looking to move into diagnostics.
The Role
- Install, commission, service, and repair advanced IVD laboratory instruments
- Carry out preventative maintenance and respond efficiently to breakdowns
- Diagnose and resolve complex electro-mechanical, software, and system faults
- Support customers in hospital and pathology laboratory settings with a professional, customer-focused approach
- Deliver user training and technical guidance to optimise system performance
- Collaborate closely with internal technical support, engineering, and logistics teams
The ideal location for this role is Worcester, Stratford-upon-Avon, Gloucester, or Cheltenham, however the service territory extends beyond this area.
About You
- Proven experience as a Field Service Engineer within IVD, medical devices, laboratory automation, or life sciences instrumentation
- Strong technical capability across electronics, mechanics, and software-controlled systems
- The ability to work independently while maintaining high service standards
- Confidence working in regulated clinical or laboratory environments
- A full UK driving licence and flexibility to travel within a regional territory
- Previous IVD experience is beneficial but not essential, strong transferable instrumentation experience and the right attitude are key.
What’s On Offer
- Quarterly performance-related bonus
- Comprehensive product training and ongoing development
- Attractive benefits and pension package
- A stable, well-established organisation with a strong service-led culture
Why Join?
You’ll be joining a company where field service engineers are trusted technical experts and central to customer success. Your work will directly support diagnostic technologies that underpin critical clinical decisions and laboratory efficiency.
Field Services Engineer in Stratford-upon-Avon employer: Gold Group Ltd
Contact Detail:
Gold Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to your connections in the field of medical devices or laboratory automation. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for technical interviews by brushing up on your troubleshooting skills. Be ready to discuss specific examples of how you've solved complex issues in previous roles, especially with IVD systems or similar technologies.
✨Tip Number 3
Showcase your customer service skills! As a Field Service Engineer, you'll be interacting with clients regularly. Practice articulating how you've provided exceptional support in past positions to highlight your customer-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented engineers who are passionate about making a difference in patient care. Your next opportunity could be just a click away!
We think you need these skills to ace Field Services Engineer in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with complex scientific or medical instrumentation. We want to see how your skills align with the role, so don’t be shy about showcasing your technical capabilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about field service engineering and how you can contribute to improving patient care. Keep it engaging and relevant to the IVD market.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and resolve issues efficiently, especially in clinical environments.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Gold Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on the specific IVD systems and laboratory instruments mentioned in the job description. Familiarise yourself with their functionalities, common issues, and troubleshooting techniques. This will not only show your technical prowess but also your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past experiences where you've successfully diagnosed and resolved complex technical challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how your actions led to positive outcomes for customers or projects.
✨Demonstrate Customer-Focused Mindset
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided exceptional service in previous positions. Emphasise your ability to communicate technical information clearly and your commitment to ensuring customer satisfaction.
✨Be Ready to Discuss Team Collaboration
This position requires working closely with internal teams, so think of instances where you've collaborated effectively with others. Highlight your communication skills and how you’ve contributed to team success, especially in high-pressure situations.
