At a Glance
- Tasks: Support complex military equipment and solve technical challenges in a collaborative team.
- Company: Join a leading defence technology company with a focus on innovation.
- Benefits: Competitive salary, career development, and exposure to cutting-edge technology.
- Other info: Opportunity for growth in a dynamic and supportive engineering environment.
- Why this job: Make a real impact on critical operations while developing your engineering skills.
- Qualifications: HNC in Electrical/Electronic Engineering and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Are you looking for the opportunity to work on complex, mission-critical military equipment alongside some of the brightest engineering minds in the industry? Do you enjoy solving technical challenges in a collaborative environment where your ideas and expertise genuinely matter?
I am seeking a Product Support Engineer to join the Post Design Support Team, supporting both in-service and in-production defence equipment. This is an exciting opportunity to work across a diverse range of engineering projects, helping to maintain, improve and support products that play a critical role in defence capability.
The Opportunity
As a Product Support Engineer, you will work closely with engineering and project teams to deliver high-quality technical solutions across the full engineering lifecycle. You will provide technical support and design input on a range of electrical and electronic systems, ensuring products remain reliable, effective and fit for purpose throughout their operational life. This role offers excellent variety and the chance to develop your engineering expertise across multiple disciplines within a highly supportive team environment.
Key Responsibilities
- Support a portfolio of complex, mission-critical systems throughout their service life
- Manage and implement engineering design changes across the product lifecycle
- Provide technical support across in-service and production engineering activities
- Review and support electrical designs, schematics and engineering documentation
- Work collaboratively with engineering, manufacturing and project teams
- Liaise directly with customers, suppliers and internal stakeholders to resolve technical issues
- Participate in internal and external technical meetings and reviews
- Maintain accurate engineering documentation in line with company procedures
- Support continuous improvement initiatives across products and processes
Essential Skills & Experience
- Minimum HNC qualification in Electrical/Electronic Engineering
- Strong communication and stakeholder engagement skills
- Ability to work effectively within cross-functional engineering teams
- Proficient in Microsoft Office applications
- Flexible and adaptable approach to engineering problem-solving
- Methodical, accurate and detail-focused working style
- Experience reviewing electrical schematics and engineering drawings
- Ability to communicate confidently with customers, suppliers and colleagues at all levels
Desirable Skills & Experience
- Knowledge of electronics and electrical systems
- Experience supporting the design, assembly, testing or delivery of complex defence systems
- Electrical systems design experience
- Experience working within regulated or high-reliability engineering environments
- Desire to progress into technical specialist or supervisory positions
Why Join Us?
- Work on cutting-edge defence and military technology
- Join a collaborative and highly skilled engineering team
- Gain exposure to diverse projects and technologies
- Develop your technical and professional career within a growing organisation
- Play a key role in supporting equipment that protects and supports critical operations
If you are an adaptable and motivated engineer looking to make a real impact within a high-performance engineering environment, I would love to hear from you.
***PLEASE NOTE***
Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy.
Product Support Engineer in Stoke-on-Trent employer: Gold Group Ltd
Join a leading organisation in Rugeley that champions innovation and collaboration, offering Product Support Engineers the chance to work on cutting-edge military technology. With a strong focus on employee development, you will thrive in a supportive environment that values your expertise and encourages growth across diverse engineering projects. Enjoy the unique opportunity to contribute to mission-critical systems while being part of a team that prioritises continuous improvement and technical excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Engineer in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to current employees in the company or industry on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by practising common questions related to product support engineering. Think about how your skills match the job description and be ready to share specific examples of your past experiences.
✨Tip Number 3
Show your passion for the role! During interviews, express your enthusiasm for working on mission-critical systems and how you can contribute to the team’s success. Let them see that you’re not just looking for any job, but this job!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can keep you fresh in their minds and show your professionalism.
We think you need these skills to ace Product Support Engineer in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Product Support Engineer role. Highlight your electrical/electronic engineering qualifications and any relevant projects you've worked on. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with complex military equipment and how your problem-solving skills can benefit us. Keep it concise but impactful, showing us your personality.
Showcase Your Technical Skills:In your application, don't forget to mention your experience with electrical schematics and engineering documentation. We love candidates who can communicate technical concepts clearly, so give us examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Gold Group Ltd
✨Know Your Technical Stuff
Make sure you brush up on your electrical and electronic engineering knowledge. Be ready to discuss specific systems you've worked on, and how you approached problem-solving in those situations. This role is all about technical expertise, so show them you know your stuff!
✨Show Off Your Team Spirit
Since this position involves working closely with cross-functional teams, be prepared to share examples of how you've collaborated with others in the past. Highlight your communication skills and how you’ve successfully engaged with stakeholders to resolve issues.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific technical challenges or design changes. Think through some scenarios beforehand and outline your thought process. This will demonstrate your methodical approach and adaptability in problem-solving.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the types of projects you'll be working on or how the team approaches continuous improvement. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
