Gold Group Ltd is seeking a 3rd Line Service Desk Technician for a fully office-based role in West Sussex. You will provide advanced escalation support, mentor 1st/2nd line engineers, and own complex incidents across Microsoft 365/Azure, Windows Server, and network infrastructure.
The role emphasizes hands-on troubleshooting, customer communication, and collaboration with the Service Desk team. A minimum of 5 years in an MSP is required.
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Senior 3rd Line MSP Engineer — Office-Based employer: Gold Group Ltd
Join a leading contractor in Central London, where you will be part of a flagship £200m project that offers unparalleled exposure and hands-on experience from day one. With a strong focus on employee development, you will have the opportunity to learn from industry experts while enjoying competitive benefits, including a car allowance, healthcare, and generous annual leave. This dynamic work culture fosters growth and collaboration, making it an excellent place for ambitious professionals looking to advance their careers in construction planning.
