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- Tasks: Support and service advanced water purification systems in labs across the South East.
- Company: Join a global leader in life sciences, driving breakthrough research with innovative lab solutions.
- Benefits: Enjoy a competitive salary, bonuses, private healthcare, and 27 days holiday plus more!
- Why this job: Make a real impact in science while growing your career in a supportive, dynamic environment.
- Qualifications: HNC or higher in Engineering or Science; experience in a technical environment preferred.
- Other info: Ideal for both experienced engineers and those starting out with a technical background.
The predicted salary is between 28000 - 36000 £ per year.
Field Service Engineer – Water Purification Systems
Territory: Berkshire, Buckinghamshire, Surrey & West London
Are you a hands-on engineer or technician ready to make a difference in the world of science and technology? Join a global leader in life sciences, supporting breakthrough research and discovery with cutting-edge lab solutions. We\’re seeking a Field Service Engineer to support and service advanced benchtop water purification systems used in research, quality control, and analytical laboratories across the South East of England. These include high-performance lab-grade systems designed to meet the rigorous needs of scientists and lab professionals.
Your Role
You\’ll be at the forefront of supporting customers across your region, ensuring their critical lab equipment performs flawlessly. Your responsibilities will include:
- Installing and validating high-spec water purification systems
- Performing routine maintenance, troubleshooting, and emergency repairs
- Delivering outstanding service that builds trust and long-term relationships
- Identifying opportunities for service contracts and lead generation
This is a fantastic opportunity whether you\’re an experienced engineer or someone starting out with a technical background looking to grow in a thriving, global organisation.
What You\’ll Need
- HNC (or higher) in Engineering or a Scientific discipline
- Experience in a lab, technical, mechanical or electrical environment
- A self-starter mindset with strong problem-solving and organisational skills
- Confident communicator with the ability to work independently
- Full UK driving license
- Ideally based in Berkshire, Bucks, Surrey or West London
What\’s In It For You?
We believe in recognising great performance and investing in our people. As a Field Service Engineer, you\’ll benefit from:
- £35,000 – £45,000 base salary
- Quarterly Bonus Scheme – earn up to 10% of your salary in bonuses
- Lead Generation Incentives – additional earnings for identifying sales opportunities
- Spot Awards – special bonuses for exceptional contributions
- Private Health Care – for peace of mind
- 27 Days Holiday – plus the ability to buy or sell up to 5 extra days
- 12% Pension Contribution – a substantial investment in your future
- Hybrid Car Option – reduce your tax liability with an eco-conscious vehicle
- Company Select – enjoy exclusive discounts across hundreds of brands
Why Join Us?
You\’ll be part of a passionate and innovative team that\’s helping researchers across the globe make the next big breakthrough. Whether it\’s curing diseases, ensuring product safety, or pushing the boundaries of discovery, your work will have purpose and impact.
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Field Service Engineer employer: Gold Group Ltd
Contact Detail:
Gold Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific water purification systems mentioned in the job description. Understanding their features and common issues will help you demonstrate your technical knowledge during any discussions or interviews.
✨Tip Number 2
Network with professionals in the field of lab equipment and water purification. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your problem-solving skills and experiences in a hands-on environment. Think of specific examples where you've successfully troubleshot or repaired equipment, as this will be crucial in showcasing your fit for the role.
✨Tip Number 4
Research the company’s values and recent projects. Being able to articulate how your personal values align with theirs can set you apart and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering or scientific disciplines. Emphasise any hands-on work with lab equipment, particularly water purification systems, and showcase your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for science and technology. Mention specific experiences that demonstrate your ability to install, maintain, and troubleshoot lab equipment, and express your enthusiasm for building long-term customer relationships.
Highlight Relevant Qualifications: Clearly state your qualifications, such as your HNC or higher in Engineering or a Scientific discipline. If you have any additional certifications or training related to lab environments, be sure to include those as well.
Showcase Soft Skills: In your application, highlight your communication skills and self-starter mindset. Provide examples of how you've worked independently or in teams, and how you've successfully solved problems in previous roles.
How to prepare for a job interview at Gold Group Ltd
✨Showcase Your Technical Skills
As a Field Service Engineer, it's crucial to demonstrate your technical expertise. Be prepared to discuss your experience with water purification systems and any relevant mechanical or electrical skills. Highlight specific projects or challenges you've faced in previous roles.
✨Emphasise Problem-Solving Abilities
This role requires strong problem-solving skills. During the interview, share examples of how you've successfully troubleshot issues in a lab or technical environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Effectively
Since you'll be working independently and interacting with customers, effective communication is key. Practice explaining complex technical concepts in simple terms. This will show that you can build trust and relationships with clients.
✨Research the Company and Its Products
Before the interview, take time to research the company and its water purification systems. Understanding their products and the impact they have on research will allow you to ask insightful questions and demonstrate your genuine interest in the role.
