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For Companies At a Glance
- Tasks: Install, service, and repair advanced diagnostic instruments in clinical labs.
- Company: Join a stable organisation focused on impactful medical technology.
- Benefits: Quarterly bonuses, comprehensive training, and attractive pension package.
- Why this job: Make a real difference in patient care and laboratory performance.
- Qualifications: Experience in field service engineering or related technical fields.
- Other info: Work independently while collaborating with a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Field Service Engineer supporting complex scientific or medical instrumentation? Do you thrive in the field, enjoy solving technical challenges, and want to work with technology that genuinely impacts patient care and laboratory performance?
We are recruiting a Field Service Engineer to support a portfolio of in vitro diagnostic (IVD) systems used within clinical laboratory environments. While this position sits firmly within the IVD market, we welcome applications from engineers with backgrounds in medical devices, laboratory automation, or life sciences instrumentation who are looking to move into diagnostics.
The Role
- Install, commission, service, and repair advanced IVD laboratory instruments
- Carry out preventative maintenance and respond efficiently to breakdowns
- Diagnose and resolve complex electro-mechanical, software, and system faults
- Support customers in hospital and pathology laboratory settings with a professional, customer-focused approach
- Deliver user training and technical guidance to optimise system performance
- Collaborate closely with internal technical support, engineering, and logistics teams
The ideal location for this role is Worcester, Stratford-upon-Avon, Gloucester, or Cheltenham, however the service territory extends beyond this area.
About You
- Proven experience as a Field Service Engineer within IVD, medical devices, laboratory automation, or life sciences instrumentation
- Strong technical capability across electronics, mechanics, and software-controlled systems
- The ability to work independently while maintaining high service standards
- Confidence working in regulated clinical or laboratory environments
- A full UK driving licence and flexibility to travel within a regional territory
- Previous IVD experience is beneficial but not essential, strong transferable instrumentation experience and the right attitude are key.
What’s On Offer
- Quarterly performance-related bonus
- Comprehensive product training and ongoing development
- Attractive benefits and pension package
- A stable, well-established organisation with a strong service-led culture
Why Join?
You’ll be joining a company where field service engineers are trusted technical experts and central to customer success. Your work will directly support diagnostic technologies that underpin critical clinical decisions and laboratory efficiency.
Field Services Engineer in Cheltenham employer: Gold Group Ltd
Contact Detail:
Gold Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical and laboratory fields. Attend industry events or webinars to meet potential employers and showcase your skills. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and their IVD systems thoroughly. Be ready to discuss how your experience with complex instrumentation can benefit their team. Confidence is key, so practice your responses!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled technical challenges in the past. This will demonstrate your ability to handle the demands of a Field Service Engineer.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented engineers like you. Keep an eye on our job postings and make sure your application stands out by highlighting your relevant experience.
We think you need these skills to ace Field Services Engineer in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with scientific or medical instrumentation. We want to see how your skills align with the role, so don’t be shy about showcasing your technical capabilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about field service engineering and how you can contribute to patient care and laboratory performance. Keep it engaging and relevant!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled complex technical challenges in the past. We love seeing candidates who can think on their feet and provide solutions in high-pressure situations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Gold Group Ltd
✨Know Your Tech
Make sure you brush up on the specific IVD systems and laboratory instruments mentioned in the job description. Familiarise yourself with their functionalities, common issues, and troubleshooting techniques. This will show your technical capability and readiness to tackle challenges head-on.
✨Showcase Your Experience
Prepare to discuss your previous roles as a Field Service Engineer or in related fields like medical devices or laboratory automation. Highlight specific examples where you've successfully diagnosed and resolved complex issues, as well as any customer interactions that demonstrate your professional approach.
✨Emphasise Customer Focus
Since this role involves supporting customers in clinical settings, be ready to talk about how you prioritise customer satisfaction. Share instances where you've gone above and beyond to ensure clients are happy, and how you deliver training and technical guidance effectively.
✨Be Ready to Travel
As travel is a key part of this role, express your flexibility and willingness to cover the service territory. Mention any previous experiences where you've managed travel efficiently while maintaining high service standards, which will reassure them of your commitment to the job.
