Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch sales support and manage vendor processes in a tech environment.
- Company: Join a dynamic IT company with a hybrid working model.
- Benefits: Enjoy a pension, medical insurance, and professional development opportunities.
- Why this job: Be the go-to person for sales enquiries and make a real impact.
- Qualifications: Experience in sales support and strong organisational skills required.
- Other info: Great career growth potential in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
Hybrid working - x3 days in the office / x2 days Work From Home.
I am recruiting in the Basingstoke area for a Sales Support Admin who must have previous experience of Sales Support within an IT / Technology background. As a Sales Support Admin within IT / Technology you will play a key role in delivering high-quality quoting services, supporting service transitions, managing vendor processes, and ensuring smooth operational support for both internal teams and customers.
Responsibilities:
- Deliver a professional, proactive, and accurate quoting service for internal teams and customers.
- Update and manage service desk records including contracts, adds, moves, and changes.
- Develop a thorough understanding of annuity contract renewals and quoting processes, and be confident explaining them to others.
- Own and maintain relevant CRM updates.
- Build knowledge of vendor compliance models, special pricing, and registration policies.
- Complete product registrations and manage vendor install-base updates.
- Act as the first point of contact for incoming sales enquiries.
- Ensure service levels and KPI commitments are consistently met.
Qualifications:
- Previous Sales Support Admin experience within an IT / Technology background.
- Previous experience in an internal sales or customer-facing role.
- Excellent telephone manner.
- Highly organised with strong administrative skills.
- Confident user of MS Excel and Word.
Benefits:
- Pension
- Medical insurance
- Death in service cover
- Company sick pay
- Professional and personal development investment
- Professional memberships
- Flu jabs, eyecare, and paid holiday
Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Sales Support Admin in Basingstoke employer: Gold Group Ltd
Contact Detail:
Gold Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Admin in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and technology sectors. Let them know you're on the lookout for a Sales Support Admin role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of quoting processes and vendor compliance models. We want you to feel confident explaining these concepts, so practice makes perfect!
✨Tip Number 3
When you get that interview, showcase your organisational skills! Bring examples of how you've managed service desk records or handled customer enquiries in the past. It’ll show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Sales Support Admin in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous Sales Support Admin experience, especially in the IT/Technology sector. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to quoting services and vendor processes, as these are key parts of the job.
Show Off Your Skills: We’re looking for someone who’s highly organised and a confident user of MS Excel and Word. Make sure to mention any relevant tools or software you’ve used in your previous roles that demonstrate your administrative prowess.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Gold Group Ltd
✨Know Your Quoting Processes
Make sure you brush up on your knowledge of quoting services and annuity contract renewals. Being able to explain these processes clearly will show that you’re not just familiar with the role, but that you can also communicate effectively with both internal teams and customers.
✨Showcase Your IT Background
Since this role is within the IT/Technology sector, highlight your previous experience in sales support in this field. Be ready to discuss specific examples of how you've contributed to operational support and vendor processes in your past roles.
✨Demonstrate Your Organisational Skills
As a Sales Support Admin, being organised is key. Prepare to share how you manage your workload, keep track of service desk records, and ensure that service levels and KPIs are met. Use real-life examples to illustrate your strong administrative skills.
✨Practice Your Telephone Manner
Since you'll be the first point of contact for incoming sales enquiries, practice your telephone etiquette. Role-play common scenarios with a friend or family member to ensure you come across as professional and approachable during the interview.
