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- Tasks: Provide top-notch sales support and manage vendor processes in a tech environment.
- Company: Dynamic IT & Telecoms company with a hybrid working model.
- Benefits: Pension, medical insurance, professional development, and paid holidays.
- Why this job: Join a vibrant team and enhance your skills while making a real impact.
- Qualifications: Experience in sales support and strong organisational skills required.
- Other info: Exciting opportunities for personal and professional growth await you!
The predicted salary is between 28800 - 43200 £ per year.
I am recruiting in the Basingstoke area for a Sales Support Admin who must have previous experience of Sales Support within an IT / Technology background. As a Sales Support Admin within IT / Technology you will play a key role in delivering high‑quality quoting services, supporting service transitions, managing vendor processes, and ensuring smooth operational support for both internal teams and customers.
Sales Support Admin Responsibilities:
- Deliver a professional, proactive, and accurate quoting service for internal teams and customers.
- Update and manage service desk records including contracts, adds, moves, and changes.
- Develop a thorough understanding of annuity contract renewals and quoting processes, and be confident explaining them to others.
- Own and maintain relevant CRM updates.
- Build knowledge of vendor compliance models, special pricing, and registration policies.
- Complete product registrations and manage vendor install‑base updates.
- Act as the first point of contact for incoming sales enquiries.
- Ensure service levels and KPI commitments are consistently met.
Qualifications:
- Previous Sales Support Admin experience within an IT / Technology background.
- Previous experience in an internal sales or customer‑facing role.
- Excellent telephone manner.
- Highly organised with strong administrative skills.
- Confident user of MS Excel and Word.
Sales Support Admin Benefits:
- Pension
- Medical insurance
- Death in service cover
- Company sick pay
- Professional and personal development investment
- Professional memberships
- Flu jabs, eyecare, and paid holiday
Sales Support Admin in Basingstoke employer: Gold Group Limited
Contact Detail:
Gold Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Admin in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and Telecoms sector. Let them know you're on the lookout for a Sales Support Admin role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Sales Support Admin roles and practice your answers. Make sure you can confidently discuss your experience with quoting services and vendor processes.
✨Tip Number 3
Show off your skills! Bring along examples of your previous work, especially anything related to CRM updates or service desk records. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Sales Support Admin position. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Sales Support Admin in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous Sales Support experience, especially in IT or Technology. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Support Admin role. Be sure to mention your understanding of quoting processes and vendor compliance models.
Show Off Your Organisational Skills: As a Sales Support Admin, being organised is key. In your application, give examples of how you’ve managed multiple tasks or projects effectively. We love to see candidates who can juggle responsibilities with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Gold Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of sales support within the IT and telecoms sector. Familiarise yourself with quoting processes, vendor compliance models, and CRM systems. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
As a Sales Support Admin, being organised is key. Prepare examples from your past experience where you've successfully managed multiple tasks or projects. This could be anything from handling service desk records to ensuring KPIs are met. Be ready to discuss how you keep everything on track!
✨Practice Your Communication
Since you'll be the first point of contact for sales enquiries, having a great telephone manner is essential. Practice answering common interview questions out loud, focusing on clarity and professionalism. You want to convey confidence and approachability during your interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges the sales support team faces. This shows that you're engaged and thinking critically about how you can contribute to their success.
