At a Glance
- Tasks: Coordinate ICT service delivery and ensure seamless operations on site.
- Company: Join Gold Fields, a leading gold producer committed to inclusion and growth.
- Benefits: Enjoy competitive pay, bonuses, health insurance, and generous leave policies.
- Other info: Flexible working arrangements and support for under-represented groups available.
- Why this job: Be part of a transformative team shaping IT services in a dynamic environment.
- Qualifications: Degree in IT or related field; leadership experience preferred.
The predicted salary is between 60000 - 80000 £ per year.
Key Highlights
- Lifestyle friendly 4:3/8:6 roster
The Opportunity
Join us at an exciting time of transformation as we move to a streamlined, function-led operating model. As Coordinator ICT, you’ll play a key role in shaping how IT services are delivered on site; driving consistency, improving performance, and embedding best-practice service management. Working within a small team, you’ll also bring a hands-on approach, stepping in when needed to support systems, resolve issues, and ensure seamless service delivery. This role is being offered on a 4:3/8:6 roster FIFO from Perth or residential for Kalgoorlie/Kambalda residents. Up to six months’ free, company-provided accommodation may be available for eligible candidates from under-represented groups (for example, women in mining and Indigenous Australians) relocating to Kambalda for permanent roles. Accommodation includes basic furnishings and utilities and is subject to availability and housing policy, with support available to assist with transitioning to a lease after the initial six-month period. Eligibility and final terms will be discussed during the recruitment process.
Why You’ll Love Working for Us
- Permanent role with a leading gold producer
- 6% site allowance
- Quarterly bonus up to 10% per annum
- Private health insurance allowance
- 5 weeks annual leave, long service leave after 5 years
- Paid parental leave for primary and secondary carers
- $10K employee referral bonus
What You’ll Do
- Coordinate end-to-end ICT service delivery, including incident, problem, and change management to ensure minimal disruption to operations
- Manage deployment of ICT changes in a controlled and risk-aware manner across systems and infrastructure
- Oversee service performance and availability, ensuring alignment with SLAs and operational requirements
- Maintain resilient ICT environments, including disaster recovery and business continuity readiness
- Lead end-user support and service request fulfilment, ensuring timely resolution and a strong user experience
- Supervise ICT vendors and outsourced partners, ensuring service quality and alignment to site needs
- Role model our core values and create a culture where every team member feels seen, supported, and valued.
What You’ll Bring
- Degree in IT, Computer Science, or related field; ITIL certification preferred
- Experience leading or guiding small teams and vendors to deliver reliable ICT services
- Strong knowledge of ITSM (ITIL), including incident, problem, change, and SLA management
- Ability to coordinate ICT projects and initiatives to successful outcomes
- A growth mindset, with strong communication, stakeholder relationship-building skills.
About Gold Fields
At Gold Fields, we believe great leadership is grounded in empathy, respect, and growth. Join Gold Fields and be part of a company where people, passion, and purpose come together to create enduring value – beyond mining. Join an organisation endorsed by WORK180 for our commitment to creating an environment where inclusion and belonging matter, and you can build meaningful, long-term careers in mining, with fabulous mentors to guide you through from day one. We recognise that everyone’s circumstances are unique. We’re always open to conversations about flexible working arrangements that can help you balance work, family, and life.
How to Apply
To work for a company that aligns with your purpose, apply now at https://careers.goldfields.com/Australia
Closing Date for Applications: 12 June 2026
Coordinator ICT employer: Gold Fields
Gold Fields is an exceptional employer that prioritises employee well-being and professional growth, offering a permanent role with a leading gold producer in a lifestyle-friendly FIFO roster from Perth or residential for Kalgoorlie/Kambalda residents. With benefits such as a generous site allowance, quarterly bonuses, private health insurance, and up to six months of free accommodation for eligible candidates, we foster a supportive work culture where every team member feels valued and empowered to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Coordinator ICT
✨Tip Number 1
Get to know the company inside out! Research Gold Fields and their values, especially their commitment to inclusion and belonging. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Coordinator ICT role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to ICT service delivery and stakeholder engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Gold Fields and ready to contribute to their exciting transformation.
We think you need these skills to ace Coordinator ICT
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in ICT service delivery. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:As a Coordinator ICT, you'll be leading small teams and managing vendors. Be sure to include examples of your leadership experience and how you've successfully guided teams to deliver reliable ICT services.
Highlight Your ITIL Knowledge:Since strong knowledge of ITSM (ITIL) is key for this role, make sure to mention any relevant certifications or experiences you have. We love seeing candidates who understand incident, problem, and change management inside out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Gold Fields
✨Know Your ICT Stuff
Make sure you brush up on your knowledge of IT service management, especially ITIL principles. Be ready to discuss how you've applied these in past roles, particularly in incident and change management.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading small teams or managing vendors. Think about specific situations where you drove performance improvements or resolved conflicts effectively.
✨Engage with Stakeholders
Demonstrate your ability to build relationships by preparing to discuss how you've engaged with stakeholders in previous roles. Share stories that illustrate your communication skills and how you’ve ensured a strong user experience.
✨Emphasise Your Growth Mindset
Be ready to talk about how you approach challenges and learning opportunities. Share instances where you adapted to new situations or technologies, showing that you're not just a problem-solver but also someone who thrives on growth.
