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For Companies At a Glance
- Tasks: Lead and support care homes, ensuring quality and compliance while achieving business goals.
- Company: Gold Care Homes, a trusted provider of elderly care across the South of England.
- Benefits: Starting salary from £70k, car allowance, professional development, and employee recognition awards.
- Why this job: Make a real difference in the lives of the elderly while advancing your career in care management.
- Qualifications: Registered Nurse or NVQ Level 4 in Care, with 3+ years of management experience.
- Other info: Dynamic role with travel opportunities and a focus on leadership in a rewarding sector.
The predicted salary is between 42000 - 84000 £ per year.
About Us
Gold Care Homes is a well-established national independent Care Homes group for the elderly. Gold Care Homes was established in 1999 and has since grown to operate 43 care homes across the South of England. The group offers a range of services which includes residential, nursing, frail elderly and dementia care.
This is a pivotal role within a fantastic social care provider. The Regional Support Manager will operate across the group, and provide a range of support depending on the company and service’s needs. You will ideally be a Registered Nurse and have experience as a registered manager.
The role will see you managing short term assignments which may include Quality Improvement, New service commissioning, proactive trouble shooting, closure or specific KPI improvements such as occupancy growth, agency reduction and recruitment as deemed appropriate by the Regional Director. The role will also, often involve crisis management requiring a skilled manager who can adapt dependent on the situation.
You will be care home based, and travel will take you outside of your immediate location, on occasion requiring overnight stays.
Responsibilities
- Achieving business goals and revenue targets.
- Overseeing daily operations, managing budgets, and setting performance objectives.
- Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
- Developing and implementing business, marketing, and advertising plans.
- Managing internal and external stakeholder relations and negotiating contracts.
- Planning, evaluating, and optimizing operations to be efficient and cost-effective.
- Ensuring products and services comply with regulatory and quality standards.
- Ensuring company standards and procedures are followed.
- Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
- Dealing with escalated customer issues, incident reports, and legal actions.
Requirements
- Registered Nurse and / or NVQ Level 4 in Care / leadership and Management
- Experience in working in Residential / Nursing and Dementia Care setting
- A minimum 3 years of management and leadership experience
- Successful record of empowering and supporting registered managers and staff
- Excellent communication skills, both verbal and written.
- Proven IT experience, including Word and Excel
- Able to take accountability for Health and Safety Excellent leadership and decision-making skills
- Full clean driving licence
- Demonstrate up to date knowledge and understanding of the Care Sector and the regulatory framework
Benefits
- Salary starting from £70k + car allowance
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
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Regional Support Manager employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Regional Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the care sector and the specific challenges faced by care homes. We want you to showcase your expertise and how you can tackle issues like occupancy growth and crisis management with confidence.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and experience. At StudySmarter, we encourage you to check out our website for tailored job listings that match your skills and aspirations in the care industry.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you're the perfect fit for the Regional Support Manager position.
We think you need these skills to ace Regional Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Support Manager role. Highlight your experience in care management, especially if you've worked with elderly or dementia care. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Gold Care Homes and how your background as a Registered Nurse makes you a perfect fit for this role. Let us know what excites you about the position!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your leadership and management skills. Whether it's improving occupancy rates or successfully managing a crisis, we want to hear about your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Gold Care Homes!
How to prepare for a job interview at Gold Care Homes
✨Know Your Care Sector Inside Out
Make sure you brush up on the latest trends and regulations in the care sector. Being well-versed in topics like quality improvement and crisis management will show that you're not just a candidate, but a knowledgeable professional ready to tackle the challenges of the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed teams or improved operations. Highlighting your ability to empower and support registered managers will resonate well with the interviewers, as they’re looking for someone who can lead effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to crisis management or operational challenges. Practise articulating your thought process and decision-making skills, as this will demonstrate your adaptability and problem-solving abilities.
✨Communicate Clearly and Confidently
Since excellent communication is key in this role, practise conveying your thoughts clearly. Whether it’s discussing your management style or explaining how you handle escalated customer issues, being articulate will leave a positive impression on the interviewers.
