At a Glance
- Tasks: Greet visitors, manage calls, and assist with daily operations.
- Company: Join Kingston Care Home, a caring environment for older adults in Kingston Upon Thames.
- Benefits: Earn £13.00 per hour, enjoy perks like Employee Assistance Programme and Blue Light Card.
- Other info: Ideal for students seeking weekend work in a friendly setting.
- Why this job: Be part of a supportive team making a difference in residents' lives.
- Qualifications: Experience preferred; strong communication and multitasking skills are essential.
About our Home: Situated in the Royal Borough of Kingston Upon Thames, south-west London, Kingston Care Home is a warm and welcoming nursing home offering a spacious and comfortable environment and 24-hour care and support for older adults.
Receptionist Responsibilities:
- Greet clients and visitors in a polite manner, offering your assistance
- Notify employees of visitor arrivals
- Answer, forward, and screen phone calls and general email inquiries
- Assist with various daily operations, including making copies, sending faxes, taking notes, and scheduling meetings
- Sort and distribute daily mail and package deliveries
- Prepare meeting and training rooms as needed
- Maintain a neat, clean, and safe reception area
Receptionist Requirements:
- Associate or Bachelor's degree preferred but not required
- [2+] years experience working in a similar role
- Professional appearance and manner
- Excellent customer service skills
- Familiarity with a variety of computer software, including Microsoft Office
- Excellent written and verbal communication skills
- Superb multitasking and organisational skills
- Ability to work effectively and efficiently with a team
Benefits:
- Salary £13.00 per hr
- Employee Assistance Programme
- Perkbox
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
Receptionist (weekends) in Kingston upon Thames employer: Gold Care Homes
Kingston Care Home is an exceptional employer, offering a supportive and nurturing environment for its staff. Located in the picturesque Royal Borough of Kingston Upon Thames, we pride ourselves on our strong work culture that values teamwork and professional development, ensuring that employees have ample opportunities to grow and thrive in their careers. With competitive pay, employee recognition programmes, and a commitment to work-life balance, we are dedicated to creating a rewarding workplace for all our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (weekends) in Kingston upon Thames
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Gold Care Homes and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Gold Care Homes and let us see your personality shine through!
We think you need these skills to ace Receptionist (weekends) in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Gold Care Homes.
Get Familiar with Our Brand:Before applying, take some time to learn about Gold Care Homes and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Gold Care Homes
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Gold Care Homes.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Gold Care Homes will surely appreciate.
