At a Glance
- Tasks: Greet visitors, manage calls, and assist with daily operations.
- Company: Join Kingston Care Home, a caring environment for older adults in Kingston Upon Thames.
- Benefits: Earn £13.00 per hour, enjoy perks like Employee Assistance Programme and Blue Light Card.
- Why this job: Be part of a supportive team making a difference in residents' lives.
- Qualifications: Experience preferred; strong communication and multitasking skills are essential.
- Other info: Ideal for students seeking weekend work in a friendly setting.
About our Home: Situated in the Royal Borough of Kingston Upon Thames, south-west London, Kingston Care Home is a warm and welcoming nursing home offering a spacious and comfortable environment and 24-hour care and support for older adults.
Receptionist Responsibilities:
- Greet clients and visitors in a polite manner, offering your assistance
- Notify employees of visitor arrivals
- Answer, forward, and screen phone calls and general email inquiries
- Assist with various daily operations, including making copies, sending faxes, taking notes, and scheduling meetings
- Sort and distribute daily mail and package deliveries
- Prepare meeting and training rooms as needed
- Maintain a neat, clean, and safe reception area
Receptionist Requirements:
- Associate or Bachelor's degree preferred but not required
- [2+] years experience working in a similar role
- Professional appearance and manner
- Excellent customer service skills
- Familiarity with a variety of computer software, including Microsoft Office
- Excellent written and verbal communication skills
- Superb multitasking and organisational skills
- Ability to work effectively and efficiently with a team
Benefits:
- Salary £13.00 per hr
- Employee Assistance Programme
- Perkbox
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
Receptionist (weekends) employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (weekends)
✨Tip Number 1
Familiarise yourself with the specific needs of a nursing home environment. Understanding the unique challenges and requirements of working in a care home will help you demonstrate your suitability for the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Since you'll be the first point of contact for visitors, showcasing your ability to handle inquiries and provide assistance with a friendly demeanour is crucial.
✨Tip Number 3
Brush up on your multitasking abilities. As a receptionist, you'll need to juggle phone calls, emails, and visitor interactions simultaneously, so consider scenarios where you can practice managing multiple tasks efficiently.
✨Tip Number 4
Network with professionals in the healthcare sector. Attend local events or join online forums related to healthcare and nursing homes. Building connections can provide insights into the role and may even lead to referrals.
We think you need these skills to ace Receptionist (weekends)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administrative roles. Emphasise skills like multitasking, communication, and familiarity with software like Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the care home environment. Mention specific experiences that demonstrate your ability to greet clients, manage phone calls, and assist with daily operations.
Highlight Soft Skills: In your application, focus on soft skills such as professionalism, organisation, and teamwork. These are crucial for a receptionist role, so provide examples of how you've successfully used these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Gold Care Homes
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for clients and visitors. Be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations with grace and professionalism.
✨Demonstrate Organisational Skills
The role requires superb multitasking and organisational skills. During the interview, discuss how you manage multiple tasks effectively. You might want to mention specific tools or methods you use to stay organised, especially in a busy environment.
✨Familiarity with Technology
Since the job involves using various computer software, including Microsoft Office, be ready to talk about your experience with these tools. If possible, provide examples of how you've used technology to improve efficiency in your previous roles.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the responsibilities and expectations of the receptionist role at Kingston Care Home. This shows your genuine interest in the position and helps you assess if it's the right fit for you.