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- Tasks: Manage reception duties, coordinate meetings, and support payroll processes in a care home.
- Company: Join a caring organisation dedicated to providing excellent support in the community.
- Benefits: Earn up to £13.00 per hour with perks like Employee Assistance Programme and professional development.
- Why this job: Make a difference in people's lives while gaining valuable administrative experience.
- Qualifications: Previous admin experience in a care home and a full driving licence required.
- Other info: Flexible role covering annual leave in Hertfordshire and Essex.
The predicted salary is between 13 - 16 £ per hour.
What you will be doing!
- General reception duties, taking calls, transferring to departments, greeting visitors.
- Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
- To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times.
- To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
- To coordinate the duty rota, liaise with Bank and Agency staff when required.
- To sort and distribute mail accordingly throughout the Home.
- You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
- Keep accurate records of all relevant residents' documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
- Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
- Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
- Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services' Finance department. Chase late payments.
- Provide monthly summary of invoices issued and payments received to Head Office. All management information to be supplied to line manager monthly.
- Prepare and submit data relating to petty cash and wages totals-monthly.
- Match supplier invoices/delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
- Provide an efficient telephone and reception service to the general public and relatives/visitors to the home.
- Attend training courses and sessions as required.
- Maintain client, staff and business confidentiality at all times.
- Prepare and maintain stationary orders, stock and records.
- To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
- To ensure all internal and external customer interactions are met with a welcoming and professional manner.
Role Specification
- Candidate must have a full driving licence.
- Must have previous administrative experience in care home environment (nursing home experience desirable).
- Will be supporting care homes in Hertfordshire and Essex region for annual leave cover.
What we'll do for you!
- Salary up to £13.00 per hour.
- Employee Assistance Programme.
- Perkbox.
- Employee of the Month.
- Long term service awards.
- Blue Light Card.
- Professional Development.
- Refer a Friend.
Care Home Admin (Bank) in London employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Admin (Bank) in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the care home sector and let them know you're on the lookout for admin roles. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on common questions related to admin tasks in care homes, and think about how your previous experience can shine through. Practice makes perfect, so grab a mate and do some mock interviews!
✨Tip Number 3
Show off your skills! When you get the chance, bring along examples of your work, like reports or correspondence you've handled. This will give potential employers a taste of what you can do and how you can contribute to their team.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Care Home Admin (Bank) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Care Home Admin role. Highlight any relevant experience in administrative tasks, especially in a care home setting. We want to see how your skills match what we're looking for!
Showcase Your Skills: In your application, emphasise your proficiency with Microsoft Office and any experience with record keeping or payroll tasks. We love seeing candidates who can demonstrate their ability to maintain confidentiality and manage multiple responsibilities.
Be Professional Yet Friendly: When writing your cover letter, strike a balance between professionalism and a friendly tone. Remember, you'll be the first point of contact for visitors and callers, so let your personality shine through while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Gold Care Homes
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Home Admin. Familiarise yourself with tasks like managing correspondence, handling payroll summaries, and coordinating meetings. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Administrative Skills
Be ready to discuss your previous administrative experience, especially in a care home environment. Highlight your proficiency in Microsoft Office and any specific examples where you've maintained confidentiality or managed sensitive information. This will demonstrate your capability to handle the role's demands.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle real-life situations in the care home. Think about times you've dealt with difficult calls or managed conflicting priorities. Practising these scenarios can help you articulate your problem-solving skills effectively during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
