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- Tasks: Manage reception, coordinate schedules, and support the Home Manager with administrative tasks.
- Company: Willowmead Care Home, a vibrant community for cherished elders.
- Benefits: Salary from £27,000, professional development, and employee recognition awards.
- Why this job: Join a caring team and make a difference in residents' lives every day.
- Qualifications: Experience in administration and strong communication skills.
- Other info: Enjoy a supportive environment with opportunities for growth and training.
The predicted salary is between 27000 - 37800 £ per year.
About the Home: Tucked away near Hatfield Peverel, Willowmead Care Home is a serene oasis where up to 60 cherished elders find more than just care—they discover a vibrant community. Whether it’s the gentle hum of arts & crafts sessions, the rhythmic beats of dance classes, or the tranquil views from private terraces, Willowmead seamlessly blends personalized care with a rich tapestry of experiences. From the lush gardens to the cozy lounges, every corner whispers a promise: at Willowmead, every day is a journey of joy, connection, and heartwarming memories. Welcome to a place where every resident is family.
We are looking for an experienced administrator to join our team.
What you will be doing:
- General reception duties, taking calls, transferring to departments, greeting visitors.
- Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
- To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times.
- To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
- To coordinate the duty rota, liaise with Bank and Agency staff when required.
- To sort and distribute mail accordingly throughout the Home.
- You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
- Keep accurate records of all relevant residents' documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
- Provide all financial invoicing and information to clients (or next of kin) including sundry invoices.
- Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
- Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
- Process Social Services Assessment forms.
- Invoice and liaise where necessary with Social Services' Finance department.
- Chase late payments.
- Provide monthly summary of invoices issued and payments received to Head Office.
- All management information to be supplied to line manager monthly.
- Prepare and submit data relating to petty cash and wages totals-monthly.
- Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment.
- Liaise with suppliers on queries and refer to home manager where problems exist.
- Provide an efficient telephone and reception service to the general public and relatives/visitors to the home.
- Attend training courses and sessions as required.
- Maintain client, staff and business confidentiality at all times.
- Prepare and maintain stationary orders, stock and records.
- To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
- To ensure all internal and external customer interactions are met with a welcoming and professional manner.
Benefits:
- Salary from £27,000 per annum
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
Care Home Admin in Essex employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Admin in Essex
✨Tip Number 1
Get to know the care home vibe! Before your interview, take a stroll around the area or check out their social media. Understanding the community and culture at Willowmead will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration roles, like handling confidential information or managing multiple tasks. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your tech skills! Since you'll be using Microsoft Office a lot, brush up on your typing and formatting skills. Maybe even bring a portfolio of your work to demonstrate your abilities during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Care Home Admin in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Care Home Admin role. Highlight your relevant experience in administration, especially any work with reception duties or financial record-keeping. We want to see how your skills match what we're looking for!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about working at Willowmead and how you can contribute to our vibrant community. Keep it friendly and professional—just like us!
Showcase Your Tech Skills: Since you'll be using Microsoft Office a lot, mention your proficiency with it in your application. If you've got experience with typing support or managing documents, let us know! We love a tech-savvy admin.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Gold Care Homes
✨Know the Home Inside Out
Before your interview, take some time to research Willowmead Care Home. Familiarise yourself with their values, community activities, and the specific services they offer. This will not only show your genuine interest but also help you tailor your answers to align with their mission of creating a vibrant community for residents.
✨Showcase Your Admin Skills
Be prepared to discuss your previous administrative experience in detail. Highlight your proficiency with Microsoft Office, your ability to manage diaries, and your experience with record-keeping. Bring examples of how you've maintained confidentiality and handled sensitive information, as this is crucial in a care home environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think about scenarios where you had to manage conflicting priorities or resolve issues with staff or clients. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the challenges the home currently faces, or how they measure success in the admin role. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
