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- Tasks: Manage reception, handle calls, and support the Home Manager with admin tasks.
- Company: Willowmead Care Home, a vibrant community for cherished elders.
- Benefits: Salary from £27,000, professional development, and employee recognition awards.
- Why this job: Join a caring team and make a difference in residents' lives every day.
- Qualifications: Experience in administration and strong communication skills required.
- Other info: Enjoy a supportive environment with opportunities for growth and training.
The predicted salary is between 27000 - 37800 £ per year.
About the Home: Tucked away near Hatfield Peverel, Willowmead Care Home is a serene oasis where up to 60 cherished elders find more than just care—they discover a vibrant community. Whether it’s the gentle hum of arts & crafts sessions, the rhythmic beats of dance classes, or the tranquil views from private terraces, Willowmead seamlessly blends personalized care with a rich tapestry of experiences. From the lush gardens to the cozy lounges, every corner whispers a promise: at Willowmead, every day is a journey of joy, connection, and heartwarming memories. Welcome to a place where every resident is family.
We are looking for an experienced administrator to join our team.
What you will be doing:
- General reception duties, taking calls, transferring to departments, greeting visitors.
- Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
- To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times.
- To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
- To coordinate the duty rota, liaise with Bank and Agency staff when required.
- To sort and distribute mail accordingly throughout the Home.
- You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
- Keep accurate records of all relevant residents' documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
- Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
- Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
- Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services' Finance department. Chase late payments.
- Provide monthly summary of invoices issued and payments received to Head Office. All management information to be supplied to line manager monthly.
- Prepare and submit data relating to petty cash and wages totals-monthly.
- Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
- Provide an efficient telephone and reception service to the general public and relatives/visitors to the home.
- Attend training courses and sessions as required.
- Maintain client, staff and business confidentiality at all times.
- Prepare and maintain stationary orders, stock and records.
- To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
- To ensure all internal and external customer interactions are met with a welcoming and professional manner.
Benefits:
- Salary from £27,000 per annum
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
Care Home Admin in Chelmsford employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Admin in Chelmsford
✨Tip Number 1
Get to know the care home vibe! Visit Willowmead if you can, chat with staff and residents, and soak in the atmosphere. This will help you tailor your approach and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or local community groups. They might share insider tips or even put in a good word for you, which can make all the difference.
✨Tip Number 3
Prepare for the interview by practising common questions related to admin roles in care homes. Think about how your skills can enhance the resident experience and support the team at Willowmead.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Willowmead family.
We think you need these skills to ace Care Home Admin in Chelmsford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference in how we perceive your fit for our vibrant community.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the Care Home Admin role. Focus on your admin skills, especially those related to reception duties and record keeping. We love seeing how your past experiences align with what we do at Willowmead!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate well-organised information that showcases your skills without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Willowmead. We can’t wait to hear from you!
How to prepare for a job interview at Gold Care Homes
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Home Admin. Familiarise yourself with tasks like managing correspondence, handling payroll summaries, and coordinating meetings. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an admin, you'll be the first point of contact for visitors and staff. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively handled phone enquiries or resolved issues in previous roles to highlight your communication prowess.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. For instance, think about how you would handle a late payment from a client or manage conflicting schedules. Having specific examples ready will help you illustrate your approach and decision-making skills.
✨Emphasise Your Attention to Detail
In this role, accuracy is key, especially when dealing with financial records and documentation. Be prepared to discuss how you ensure precision in your work. You might want to mention any systems or methods you use to keep track of important details, as this will show your potential employer that you take your responsibilities seriously.
