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- Tasks: Manage reception duties, handle calls, and support payroll and record-keeping tasks.
- Company: Join a caring organisation dedicated to providing quality care in a supportive environment.
- Benefits: Enjoy a starting salary of £25,000, salary advances, and perks like the Blue Light Card.
- Why this job: Be part of a team that values professionalism and offers opportunities for personal growth.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Opportunities for professional development and recognition through awards and employee programmes.
The predicted salary is between 25000 - 35000 £ per year.
What you will be doing! General reception duties, taking calls, transferring to departments, greeting visitors Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings. To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings. To coordinate the duty rota, liaise with Bank and Agency staff when required. To sort and distribute mail accordingly throughout the Home. You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete. Keep accurate records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices. Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices. Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced. Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services’ Finance department. Chase late payments. Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly. Prepare and submit data relating to petty cash and wages totals-monthly Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist. Provide an efficient telephone and reception service to the general public and relatives /visitors to the home. Attend training courses and sessions as required. Maintain client, staff and business confidentiality at all times. Prepare and maintain stationary orders, stock and records. To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home. To ensure all internal and external customer interactions are met with a welcoming and professional manner. What we\’ll do for you! Salary starting from £25,000 depending on experience. ESAS – Salary Advance Employee Assistance Programme Perkbox Employee of the Month Long term service awards Blue Light Card Professional Development Refer a Friend
Care Home Administrator employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly Microsoft Office. Being proficient in these applications will not only help you perform well in the role but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This could include managing schedules, coordinating meetings, or handling correspondence, which are all key aspects of the Care Home Administrator role.
✨Tip Number 3
Research the care home sector and understand the challenges and regulations involved. This knowledge will not only prepare you for potential interview questions but also show your genuine interest in the field and the specific organisation.
✨Tip Number 4
Network with professionals in the care home industry. Attend relevant events or join online forums to connect with others in similar roles. This can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Care Home Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly in a care home or similar environment. Emphasise skills like record keeping, diary management, and proficiency in Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experiences align with the tasks of a Care Home Administrator, such as managing correspondence and supporting recruitment processes.
Showcase Your Communication Skills: Since the role involves significant interaction with staff, residents, and external parties, highlight your communication skills. Provide examples of how you've effectively handled enquiries or resolved issues in past roles.
Highlight Confidentiality Practices: Given the importance of maintaining confidentiality in this role, mention any relevant experience you have in handling sensitive information. This could include examples from previous jobs where you ensured data protection and privacy.
How to prepare for a job interview at Gold Care Homes
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Care Home Administrator. Familiarise yourself with tasks like managing correspondence, payroll preparation, and maintaining records. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As this role involves a lot of interaction with staff, residents, and external parties, be prepared to discuss your communication style. Share examples of how you've effectively handled phone enquiries or resolved issues in previous roles to highlight your interpersonal skills.
✨Demonstrate Organisational Abilities
The job requires excellent organisational skills, so be ready to talk about how you manage multiple tasks. Discuss any experience you have with diary management, coordinating meetings, or handling financial records to show that you can keep everything running smoothly.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only helps you gather important information but also leaves a positive impression.
