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For Companies At a Glance
- Tasks: Manage reception duties, coordinate meetings, and support payroll processes.
- Company: Join a caring organisation dedicated to providing quality care in the community.
- Benefits: Earn up to £13.00 per hour with perks like Employee Assistance Programme and professional development.
- Why this job: Be part of a supportive team making a real difference in people's lives.
- Qualifications: Previous admin experience in a care home is essential; driving license required.
- Other info: Flexible role covering annual leave in Hertfordshire and Essex.
What you will be doing!
- General reception duties, taking calls, transferring to departments, greeting visitors
- Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
- To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
- To support the Home Manager and Deputy Manager in the delivery of corporate / strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
- To coordinate the duty rota, liaise with Bank and Agency staff when required.
- To sort and distribute mail accordingly throughout the Home.
- You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
- Keep accurate records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
- Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
- Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
- Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services’ Finance department. Chase late payments.
- Provide monthly summary of invoices issued and payments received to Head Office. All management information to be supplied to line manager monthly.
- Prepare and submit data relating to petty cash and wages totals-monthly
- Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
- Provide an efficient telephone and reception service to the general public and relatives / visitors to the home.
- Attend training courses and sessions as required.
- Maintain client, staff and business confidentiality at all times.
- Prepare and maintain stationary orders, stock and records.
- To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
- To ensure all internal and external customer interactions are met with a welcoming and professional manner.
Role Specification
- Candidate must have a full driving licence.
- Must have previous administrative experience in care home environment (nursing home experience desirable).
- Will be supporting care homes in Hertfordshire and Essex region for annual leave cover.
What we\’ll do for you!
- Salary up to £13.00 per hour
- Employee Assistance Programme
- Perkbox
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
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Care Home Admin (Bank) employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Admin (Bank)
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of diary management, payroll processes, and record keeping will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the care home sector, especially those who have experience in administrative roles. They can provide insights into the day-to-day responsibilities and may even refer you to opportunities within their organisations.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly in Word and Excel, as these are crucial for the role. Consider taking a short online course to enhance your proficiency, which will demonstrate your commitment to the position.
✨Tip Number 4
Prepare to discuss your previous experience in a care home environment during the interview. Be ready to share specific examples of how you've handled administrative tasks and supported management in similar settings.
We think you need these skills to ace Care Home Admin (Bank)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in a care home environment. Emphasise skills like diary management, record keeping, and proficiency in Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your experience with payroll, handling correspondence, and supporting management tasks to show you understand the role.
Showcase Your Communication Skills: Since the role involves liaising with staff, clients, and suppliers, highlight your strong communication skills. Provide examples of how you've effectively managed inquiries or resolved issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Gold Care Homes
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience, especially in a care home environment. Be prepared to discuss specific tasks you've handled, such as managing diaries, coordinating meetings, or handling payroll documentation.
✨Demonstrate Your Communication Abilities
Since the role involves a lot of interaction with staff, residents, and visitors, it's crucial to showcase your communication skills. Practice answering questions clearly and concisely, and be ready to provide examples of how you've effectively managed enquiries or resolved issues in the past.
✨Familiarise Yourself with Microsoft Office
As the job requires efficient typing support and document preparation using Microsoft Office, brush up on your skills with Word, Excel, and any other relevant software. You might be asked about your proficiency during the interview, so be ready to discuss your experience.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle stressful situations. Think of examples from your past experiences where you successfully managed challenges, particularly in a care home setting.
