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For Companies At a Glance
- Tasks: Manage reception duties, handle calls, and support the Home Manager with admin tasks.
- Company: Hatfield Nursing Home offers a vibrant community for residents, blending care with joyful living.
- Benefits: Enjoy a supportive work environment, flexible hours, and opportunities for personal growth.
- Why this job: Join a caring team where every day celebrates life and makes a difference in residents' lives.
- Qualifications: No specific qualifications required; just a passion for helping others and good organisational skills.
- Other info: Training provided to enhance your skills and ensure you thrive in this role.
The predicted salary is between 24000 - 36000 £ per year.
About Our Home
Nestled in the heart of Hatfield, the Hatfield Nursing Home is a tapestry of memories, comfort, and vibrant living. With 118 en-suite rooms, our residents find joy in the nostalgic notes of our retro sweet shop, the lively buzz of our pub, and the tranquility of our landscaped garden. Whether it’s a movie night, a dance class, or simply a moment of reflection in our wheelchair-friendly garden, Hatfield Nursing Home crafts a world where every resident feels cherished. Here, personalized care meets the joys of community, creating a home where every day is a celebration of life.
What you will be doing!
- General reception duties, taking calls, transferring to departments, greeting visitors
- Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
- To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
- To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
- To coordinate the duty rota, liaise with Bank and Agency staff when required.
- To sort and distribute mail accordingly throughout the Home.
- You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
- Keep accurate records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
- Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
- Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
- Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services’ Finance department. Chase late payments.
- Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
- Prepare and submit data relating to petty cash and wages totals-monthly
- Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
- Provide an efficient telephone and reception service to the general public and relatives /visitors to the home.
- Attend training courses and sessions as required.
- Maintain client, staff and business confidentiality at all times.
- Prepare and maintain stationary orders, stock and records.
- To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
- To ensure all internal and external customer interactions are met with a welcoming and professional manner.
Benefits
- Salary from £24,000 per annum
- Employee Assistance Programme
- Perkbox
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
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Care Home Admin employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Admin
✨Tip Number 1
Familiarise yourself with the specific duties listed in the job description. Understanding the day-to-day tasks, such as managing correspondence and coordinating meetings, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your experience with Microsoft Office, especially in typing and formatting documents. Being able to showcase your proficiency in these tools can set you apart, as they are crucial for the role.
✨Tip Number 3
Prepare examples of how you've handled customer interactions in a professional manner. Since the role involves greeting visitors and answering calls, having real-life scenarios ready can illustrate your suitability for the position.
✨Tip Number 4
Research Hatfield Nursing Home's values and community activities. Showing that you align with their mission of providing personalised care and a vibrant living environment can make a positive impression during your application process.
We think you need these skills to ace Care Home Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, customer service, and any specific skills related to the duties mentioned in the job description. Use keywords from the job listing to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for working in a care home environment. Mention specific experiences that relate to the responsibilities outlined, such as managing records or liaising with staff and clients.
Showcase Your Skills: Emphasise your proficiency in Microsoft Office and any other relevant software. Provide examples of how you've used these tools in previous roles to support administrative tasks effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an admin role.
How to prepare for a job interview at Gold Care Homes
✨Show Your Organisational Skills
As a Care Home Admin, you'll be juggling various tasks. Highlight your organisational skills during the interview by sharing examples of how you've managed multiple responsibilities in previous roles. This will demonstrate your ability to handle the diverse duties outlined in the job description.
✨Familiarise Yourself with Microsoft Office
Since the role requires efficient typing support and document preparation using Microsoft Office, make sure you're comfortable with these tools. Brush up on your skills and be ready to discuss how you've used them in past positions to maintain corporate standards.
✨Emphasise Your Communication Skills
Effective communication is key in this role, whether it's answering calls or liaising with staff and residents. Prepare to discuss specific instances where your communication skills have helped resolve issues or improve processes, showcasing your ability to interact positively with others.
✨Demonstrate Your Commitment to Confidentiality
Given the sensitive nature of the information you'll be handling, it's crucial to convey your understanding of confidentiality. Be prepared to talk about how you've maintained confidentiality in previous roles and why it's important in a care home setting.
