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- Tasks: Manage reception duties, support administration, and maintain accurate records.
- Company: Norwood Green Care Home offers a nurturing environment with personalised care and excellent facilities.
- Benefits: Enjoy a salary from £24,000, employee perks, and professional development opportunities.
- Why this job: Join a supportive team making a real difference in residents' lives while developing your skills.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Flexible working hours and a friendly atmosphere await you!
The predicted salary is between 24000 - 33600 £ per year.
About Our Home: Nestled in a peaceful residential setting, Norwood Green Care Home features 92 comfortable bedrooms, beautiful gardens and a social lounges. Our personalised care plans, excellent facilities, daily activities, and nutritious meals provide everything you need for a fulfilling life. We are looking for an experienced administrator to join our team, working up to 40 hours per week. What you will be doing! General reception duties, taking calls, transferring to departments, greeting visitorsDuties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all timesTo support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.To coordinate the duty rota, liaise with Bank and Agency staff when required.To sort and distribute mail accordingly throughout the Home.You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.Keep accurate records of all relevant residents\’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services\’ Finance department. Chase late payments.Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.Prepare and submit data relating to petty cash and wages totals-monthlyMatch supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.Provide an efficient telephone and reception service to the general public and relatives /visitors to the home.Attend training courses and sessions as required.Maintain client, staff and business confidentiality at all times.Prepare and maintain stationary orders, stock and records.To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.To ensure all internal and external customer interactions are met with a welcoming and professional manner. Benefits: Salary from £28,000 per annumEmployee of the MonthLong term service awardsBlue Light CardProfessional DevelopmentRefer a Friend
Care Home Admin employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Admin
✨Tip Number 1
Familiarise yourself with the specific duties listed in the job description. Understanding the day-to-day tasks, such as managing correspondence and coordinating meetings, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in administrative roles, especially in care settings. Be ready to discuss how your skills can contribute to maintaining confidentiality and supporting the Home Manager effectively.
✨Tip Number 3
Prepare examples of how you've handled customer interactions in a professional manner. Since this role involves greeting visitors and answering calls, showcasing your communication skills will be crucial.
✨Tip Number 4
Research Norwood Green Care Home and its values. Being able to articulate why you want to work there and how you align with their mission will set you apart from other candidates.
We think you need these skills to ace Care Home Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly in care settings. Emphasise skills like organisation, communication, and proficiency in Microsoft Office, as these are crucial for the Care Home Admin role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in a care environment. Mention specific experiences that relate to the job description, such as handling correspondence, managing records, or supporting recruitment processes.
Highlight Confidentiality Skills: Since maintaining confidentiality is vital in this role, include examples of how you've handled sensitive information in previous positions. This will demonstrate your understanding of the importance of privacy in a care home setting.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is essential for the administrative tasks you'll be handling.
How to prepare for a job interview at Gold Care Homes
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Care Home Admin. Familiarise yourself with tasks like managing correspondence, handling payroll, and maintaining records. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As this role involves interacting with residents, staff, and external parties, it's crucial to highlight your communication skills. Prepare examples of how you've effectively managed inquiries or resolved issues in previous roles to showcase your ability to maintain professionalism.
✨Demonstrate Attention to Detail
Given the importance of accurate record-keeping and financial documentation in this position, be ready to discuss how you ensure accuracy in your work. You might want to share specific instances where your attention to detail made a difference.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions about the care home’s operations, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the environment is right for you.
