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- Tasks: Manage reception duties, support payroll, and maintain records for a care home.
- Company: Baugh House Care Home offers personalised care and enriching activities for residents.
- Benefits: Enjoy a salary from £28,000, employee perks, and professional development opportunities.
- Why this job: Join a supportive team making a real difference in residents' lives while developing your skills.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Opportunities for training and career growth in a friendly environment.
The predicted salary is between 28000 - 39200 £ per year.
About the Home:
Baugh House Care Home is a 60 bed home with, communal lounges, and outdoor areas. Our care home is dedicated to delivering personalised care, exceptional amenities, and a variety of daily activities, ensuring that residents enjoy a content and enriching life within their home.
What you will be doing!
- General reception duties, taking calls, transferring to departments, greeting visitors
- Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
- To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
- To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
- To coordinate the duty rota, liaise with Bank and Agency staff when required.
- To sort and distribute mail accordingly throughout the Home.
- You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
- Keep accurate records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
- Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
- Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
- Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services’ Finance department. Chase late payments.
- Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
- Prepare and submit data relating to petty cash and wages totals-monthly
- Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
- Provide an efficient telephone and reception service to the general public and relatives /visitors to the home.
- Attend training courses and sessions as required.
- Maintain client, staff and business confidentiality at all times.
- Prepare and maintain stationary orders, stock and records.
- To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
- To ensure all internal and external customer interactions are met with a welcoming and professional manner.
Benefits:
- Salary from £28,000 per annum
- Employee Assistance Programme
- Perkbox
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
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Care Home Admin employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Admin
✨Tip Number 1
Familiarise yourself with the specific duties listed in the job description. Understanding the nuances of tasks like diary management and payroll processes will help you speak confidently about your relevant experience during interviews.
✨Tip Number 2
Research Baugh House Care Home and its values. Knowing their approach to personalised care and community engagement can help you tailor your conversation to align with their mission, showing that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your skills in administration, particularly in a care setting. Highlighting your ability to manage records, handle financial documentation, and support recruitment will make you stand out.
✨Tip Number 4
Practice your communication skills, especially in a reception context. Being able to convey information clearly and professionally is crucial for this role, so consider role-playing scenarios where you greet visitors or handle phone inquiries.
We think you need these skills to ace Care Home Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly in a care home or similar environment. Emphasise skills like organisation, communication, and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in a care home setting. Mention specific duties from the job description that you are excited about and how your previous experiences make you a great fit.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as record keeping, financial management, and customer service. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an admin role.
How to prepare for a job interview at Gold Care Homes
✨Know the Home Inside Out
Before your interview, take some time to research Baugh House Care Home. Understand their values, the services they offer, and the type of care they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Your Administrative Skills
Since the role involves various administrative tasks, be prepared to discuss your experience with Microsoft Office, record keeping, and managing correspondence. Share specific examples of how you've successfully handled similar responsibilities in the past.
✨Demonstrate Your Communication Skills
As a Care Home Admin, you'll be interacting with residents, staff, and visitors regularly. During the interview, showcase your ability to communicate clearly and professionally. You might even want to practice answering common questions out loud to build your confidence.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the care home’s culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if it's the right fit for you.
