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- Tasks: Join us as a Care Home Admin, handling reception duties and supporting management tasks.
- Company: St. Katharine’s provides exceptional care in a welcoming environment for our residents.
- Benefits: Enjoy a starting salary of £30,000, perks like Employee Assistance Programme and professional development opportunities.
- Why this job: Make a real impact in residents' lives while working in a supportive and friendly team culture.
- Qualifications: Experience in administration is essential; proficiency in Microsoft Office is a must.
- Other info: This role is a 12-month maternity cover, perfect for gaining valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
Overview
St. Katharine’s offers first-class care for residents with 89 beds. Conveniently located near Wantage Shopping Centre, which is regularly used for shopping trips by our residents, the home benefits from access to many local attractions. Each one of our residents benefits from unique, personalised care, designed to make their stay with us as enjoyable and fulfilling as possible.
We are looking for an experienced administrator to join our team
Responsibilities
- General reception duties, taking calls, transferring to departments, greeting visitors
- Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
- To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
- To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
- To coordinate the duty rota, liaise with Bank and Agency staff when required.
- To sort and distribute mail accordingly throughout the Home.
- You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
- Keep accurate records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
- Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
- Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
- Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services’ Finance department. Chase late payments.
- Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
- Prepare and submit data relating to petty cash and wages totals-monthly
- Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
- Provide an efficient telephone and reception service to the general public and relatives /visitors to the home.
- Attend training courses and sessions as required.
- Maintain client, staff and business confidentiality at all times.
- Prepare and maintain stationary orders, stock and records.
- To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
- To ensure all internal and external customer interactions are met with a welcoming and professional manner.
Benefits
- Salary starting from £30,000
- Employee Assistance Programme
- Perkbox
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
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Care Home Admin (12 months Maternity Cover) employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Admin (12 months Maternity Cover)
✨Tip Number 1
Familiarise yourself with the specific duties listed in the job description. Understanding the nuances of tasks like diary management and payroll processes will help you stand out during interviews.
✨Tip Number 2
Research St. Katharine’s care home and its values. Being able to discuss how your personal values align with their mission can demonstrate your genuine interest in the role.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare examples from your past experience that showcase your administrative skills, particularly in a care setting. Highlighting relevant scenarios can illustrate your capability to handle the responsibilities of the role.
We think you need these skills to ace Care Home Admin (12 months Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in care settings. Emphasise skills like diary management, record keeping, and proficiency in Microsoft Office, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in a care environment. Mention specific experiences that demonstrate your ability to handle reception duties, manage correspondence, and support recruitment processes.
Highlight Confidentiality Skills: Given the sensitive nature of the role, emphasise your understanding of confidentiality and data protection. Provide examples of how you have maintained confidentiality in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an administrative role.
How to prepare for a job interview at Gold Care Homes
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Care Home Admin. Familiarise yourself with tasks like managing correspondence, payroll preparation, and liaising with staff. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As this role involves a lot of interaction with residents, staff, and external parties, be prepared to discuss your communication style. Share examples of how you've effectively handled queries or resolved issues in previous roles, highlighting your ability to maintain professionalism.
✨Demonstrate Attention to Detail
Given the importance of accurate record-keeping and financial documentation in this position, be ready to provide examples of how you've ensured accuracy in your past work. Mention any specific tools or methods you use to stay organised and detail-oriented.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the role and the organisation. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only helps you gauge if it's the right fit but also leaves a positive impression.
