At a Glance
- Tasks: Build relationships with prospective residents and families, guiding them through their care home journey.
- Company: Gold Care Homes, a leading independent care home group for the elderly.
- Benefits: Starting salary of £36,000 plus commission, car allowance, and professional development opportunities.
- Other info: Flexible working approach with opportunities for career growth and community engagement.
- Why this job: Make a real difference in people's lives while achieving your sales targets.
- Qualifications: Experience in targeted sales, excellent communication, and relationship-building skills.
The predicted salary is between 40000 - 42500 £ per year.
Gold Care Homes is a well-established independent care home group for the elderly employing around 2500 employees across 45 care homes. We are looking for a Sales Manager to build a trusting and positive relationship with key stakeholders, ambassadors in the community, prospective residents, and their families. You will be the first point of contact for our enquirers, and will effectively and empathetically support them in the journey of finding a care home for themselves or their loved ones, being on hand to answer their questions throughout and eventually welcoming them into our home when they move in.
You will be an experienced sales professional, ideally with a background in complex or consultative sales within a targeted environment. While strong sales ability is essential, your natural empathy and relationship-building skills will be what truly sets you apart. In this role, you will support the sales and occupancy performance of our care home in the Wiltshire and Oxfordshire area, building strong connections with prospective residents, families, and key stakeholders to drive successful outcomes.
About you:
- Proven experience in targeted sales roles.
- Excellent networking and business development skills.
- Ability to create and nurture relationships and referrals with key stakeholders.
- Excellent IT skills and familiarity with using a sales CRM software package such as SalesForce.
- Excellent communication skills.
- Presentation skills.
- Target driven and customer centric.
- Empathetic and caring approach.
What you will be doing:
- Managing all enquiries professionally and in a timely manner.
- Meeting set occupancy and revenue targets.
- Advancing enquiries through the sales process and conducting show rounds.
- Exceeding customer expectations and delivering a first-class customer experience.
- Business development and networking.
- Supporting planned marketing activity at the care homes.
- Building awareness of the care home and establishing links and partnerships in the local community.
What you will need:
- A flexible approach to the needs of our customers and an understanding of the issues that older people face.
- A full UK driving licence.
- A positive attitude.
- Ability to meet targets and KPIs and deliver results.
Benefits:
- Salary starting from £36,000 subject to experience annually + Commission + Car allowance OTE 50k+
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
If this sounds like your next opportunity, please apply with a current CV.
Peripatetic Customer Relations Manager in Calne employer: Gold Care Homes
Gold Care Homes is an exceptional employer, offering a supportive work culture that prioritises compassion and professionalism in care. With competitive pay and a strong focus on employee development, including training opportunities for career advancement, staff at Willowmead Care Home can thrive in a fulfilling environment dedicated to person-centred care. Join a team that values your contributions and fosters a sense of community among its members.
StudySmarter Expert Advice🤫
We think this is how you could land Peripatetic Customer Relations Manager in Calne
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Peripatetic Customer Relations Manager at Gold Care Homes, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Gold Care Homes. Tailor your message to explain why you’re drawn to them and how you can contribute as a Peripatetic Customer Relations Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Peripatetic Customer Relations Manager in Calne
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Gold Care Homes:When writing your cover letter, make sure to tailor your message specifically for Gold Care Homes. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Gold Care Homes
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Gold Care Homes that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Gold Care Homes that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Gold Care Homes’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
